Business Development Coordinator

About TourRadar

TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).

Booking an organized tour has traditionally been a fragmented and time-consuming experience. Where will I stay? What activities are included? Are meals covered? Can I trust the operator?

TourRadar solves this by making the process seamless, intuitive, and centralized. We’ve partnered with 2,500+ trusted operators to offer over 50,000 adventures across 160+ countries, each with clear itineraries, verified reviews, and secure online booking. Since our founding in 2010, we’ve led the shift from offline to online, launching the industry’s first marketplace for multi-day tours. In 2021, we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers, operators, travel agents, and creators in one integrated tech ecosystem.

We’re proudly global, with a team representing over 30 nationalities and offices in Europe, North America, and Australia. At TourRadar, we’re committed to building world-class products and experiences - and to the people behind them. As we continue to scale, we’re on the lookout for talented individuals ready to help us shape the future of adventure travel.

Working at TourRadar isn’t just a job. It’s a true adventure, one where you can change the way people experience the world through travel.

We are currently looking for a Business Development Coordinator (full-time) to join our Business Development team in Toronto.

Your Responsibilities

What Your Adventure will look like:

1. Building an understanding of the products offered by TourRadar partners across the globe will help you understand the entire operating scope of TourRadar.
2. Managing day-to-day partner communication (via Email, Phone and CRM).
3. Support our travel agents with day-to-day inquiries and assist with their accounts on TourRadar.
4. Supporting our operators with sales enquiries through CRM.
5. Assisting our operators with training and optimization of their adventures listed on TourRadar.
6. Access and onboard new partners to our platform to ensure we fill any possible supply gaps.
7. Customer service is key as we connect new partners to our platform, onboard their inventory and train their team.

What You’ll Need To Bring To Your Adventure

1. You have previous customer-facing experience or sales experience.
2. You are based in Toronto.
3. Excellent communication skills in English (additional French, Spanish, or German a plus).
4. Excellent interpersonal skills and ability to relate directly in person and online.
5. Personal and/or professional travel experience to areas in which TourRadar sells.
6. Well-organized and responsible with an aptitude for problem-solving.
7. Natural self-starter, able to prioritize multiple responsibilities.
8. High standards of customer service and excellent communication and presentation skills.
9. Enjoys a challenge, a real self-starter!
10. Enthusiastic to learn.
11. Passion for the travel industry.

If you don’t check every single box, we still encourage you to apply as we value diversity and different perspectives!

What You’ll Discover On Your Journey With Us
Awesome Office
Right in the center of Dundas Square, our 25th-floor office boasts panoramic views of the city, situated above the iconic Eaton Centre.

Flexibility, Your Way
Enjoy the best of both worlds with a hybrid work model: three days a week in the office for collaboration, and two days of focused work from wherever suits you best. Plus, take advantage of up to one month of remote work per year from any location.

Prioritizing Your Mental Health
We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them.

Generous Paid Time Off
We believe great adventures start with time to recharge. That’s why TourRadar employees receive 25 paid vacation days annually. Whether you're traveling the world, spending time with family, or just taking a well-earned break.

Growth & Development
Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday.

Sustainable & Supported Commuting
Receive a monthly commuting allowance, home office support, and extended healthcare coverage through SunLife.

Diverse & Inclusive by Nature
With over 30 nationalities represented across our global offices, TourRadar is a proudly international team. English is our primary working language, but you’ll hear many more in the mix - whether you're in the office or dialing in from afar.

Team Connection & Culture
Team Events: From trivia nights and wine tastings to rock climbing and hiking, our monthly team events (virtual and in-person) are designed to keep us connected, curious, and having fun.

TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing, growth, and inclusivity. Your voice matters here.