Business Data Analyst

Business Data Analyst – BDA092324

Department: Underwriting

Type of Position: Full Time, Contract (12 Months)

Location: 7th Floor, 5160 Yonge Street, Toronto, ON

Reporting to: Manager, Analytics

Work Model: Hybrid – flexible work schedule (All remote work must be completed from your home office within the province of Ontario.)

Grade: K

About Tarion

Since 1976, Tarion has served new home buyers and homeowners by ensuring that one of their life’s biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario’s builders and lasts up to seven years. It is backstopped by Tarion. More than 375,000 homes are currently enrolled in the warranty program. Every year about 55,000 new homes are enrolled.

How We Make a Difference

A home is one of life’s biggest purchases. As an independent, not-for-profit organization, Tarion provides Ontario’s new home buyers and owners with peace of mind that their purchase is safeguarded through the province’s new home warranty and protection program.

Almost every new home in the province is covered by a new home warranty. Tarion ensures consumer protection by providing free tools, guides, and resources to help homeowners understand their builder’s warranty and navigate warranty claims with confidence. If a builder does not meet their warranty commitments, Tarion offers guidance to help homeowners ensure they receive the coverage they’re entitled to, and when necessary, steps in to help resolve warranty claims.

About the Team

Tarion’s Analytics team is part of the Underwriting department. The main goal of the group is to provide summarized reports or data to internal and external stakeholders. In addition, the team works closely with our Information Systems department to ensure that the systems meet the department requirements and processes. We strive for service excellence and take pride in the work we do and always look for creative ways to improve our reports and processes.

Responsibilities include:

• Prepare financial and operational reports for internal and external stakeholders on an ad-hoc, weekly, monthly, quarterly, and annual basis.
• Work with the data utilizing all business applications – Salesforce, FMS, BuilderLink, custom applications.
• Gather business requirements for requested data/reports by doing the following:
  • Determine whether data exists in Datamart and if not work with the developers to ensure that the data is available to report on.
  • Test the data to ensure accuracy and validity in the reporting tool and ensure data dictionaries are up to date.
  • Develop required reports that include data sets, summaries, visualization tools (dashboards, graphs), and analysis.
• Provide continuous support and assistance with reporting needs to different departments on an ongoing basis.
• Act as SMEs on projects to ensure that Datamarts are up to date with new or changed required data. Determine the impacts to existing reports and requirements to develop new reports.
• Work closely with business users from different departments, including Underwriting, Warranty Services, Finance, IS, etc., to ensure data integrity and validity.
• Stay updated with the latest trends, tools, and techniques in data analysis.

A great candidate for this position will have:

• University Degree in Computer Science, Business Administration, or Information Management.
• 3 – 5 years’ progressive experience working as an operational analyst in financial services or the insurance industry would be an asset.
• Experience with utilizing a variety of research and data analysis techniques is preferred.
• Accounting-related experience would be beneficial.
• Strong knowledge of Microsoft Excel.
• Proficiency in SAP Web Intelligence, and/or other Business Intelligence tools.
• High level of verbal and written communication skills.
• Ability and keen willingness to work in a team environment with all levels of the organization.
• Proven experience in solving complex problems.
• Demonstrated ability to balance multiple priorities in a dynamic environment.
• Detail-oriented and well-developed organizational skills.
• Ability to meet tight deadlines.
• Excellent Customer Service/People Skills.
• Understanding of company processes and procedures.

Why Choose Tarion?

We believe that Tarion’s employees are its most valuable asset. We strive to provide a welcoming work environment.

We offer employees a competitive compensation program, opportunities for learning and development, an employee discount program, access to wellness programs, and a variety of Employee Assistance Program tools and online resources to support well-being.

At Tarion, we believe that a strong commitment to diversity and inclusion allows employees to perform at their very best and underpins a culture in which everyone feels they have an equal opportunity to belong and build a career. Tarion is committed to developing and maintaining work environments and practices that ensure equality of opportunity in recruitment, selection, and promotion, and to removing systemic barriers so that employees have every opportunity to feel included in the workplace.

If you are a person with a disability and have questions or would like help with your application, please contact a member of the Human Resources Department.

Application Submissions & Deadline:

Please submit a single file with a covering letter and resume with vacancy code BDA092324 by no later than October 14, 2024.