Business Consultant, Digital Healthcare Enablement

TELUS

Vancouver

CAD 60,000 - 80,000

Job description

Location: Vancouver, BC, CA Montréal, QC, CA Edmonton, AB, CA Calgary, AB, CA Toronto, ON, CA, M5J 2V5 Ottawa, ON, CA

Req ID: 41942

Jobs by Category: Health

Job Function: Project Management

Status: Full Time

Schedule: Regular

Description

About TELUS Health

TELUS Health is dedicated to empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on individual uniqueness to shape the future of health. Our team members across the country are united in their commitment to continuous innovation, making healthcare more accessible and delivering improved health experiences for everyone.

TELUS Health - Care Centres

Our connected network of Care Centre clinics offers best-in-class medical services, providing both in-person and virtual care across a broad range of disciplines. Our renowned healthcare professionals utilize TELUS Health’s innovative digital health technology to deliver:

Highly personalized care
Enhanced patient experiences
Easy access to a wide range of services, including preventive health, wellness, primary care, mental health, and occupational health

Position Overview

We are seeking a dynamic Business Consultant with a proven track record of translating clinical and business requirements into cohesive technology solutions within the healthcare sector. The ideal candidate will excel in driving innovation through digital healthcare solutions, enhancing user satisfaction, and integrating new capabilities into our technology ecosystem.

In this role, you will focus on partnering with service development team members and IT teams to seamlessly align clinical and business needs with technology for successful service execution. Your responsibilities will include the effective implementation of UX principles to ensure a user-centered approach, as well as fostering and managing strategic partnerships to expand and enhance our range of healthcare services.

Key responsibilities will involve:

Requirements Gathering and Translation: Collaborate with our service development teams to meticulously gather and translate clinical and business requirements into actionable technology solutions. Ensure that these requirements are clearly articulated and aligned with our strategic goals.
Technology Integration: Work closely with IT teams to oversee the seamless integration of new capabilities into our existing technology ecosystem. This includes collaborating with various stakeholders to ensure that technology solutions are implemented effectively and efficiently.
UX Implementation: Ensure that user experience principles are effectively integrated into all technology solutions, focusing on creating intuitive, accessible, and user-friendly interfaces that enhance overall satisfaction and usability.
Project Management: Manage project requests from inception through to completion. This includes overseeing the execution of IT initiatives, ensuring timely delivery, and maintaining high standards of quality and functionality.
Strategic Partnerships: Develop and nurture strategic partnerships to drive innovation and expand our services lineup. Leverage these partnerships to integrate new technologies and solutions that align with our business objectives.
Impactful Solutions: Oversee the development and delivery of impactful, integrated solutions that address both clinical and business needs, driving measurable improvements in our healthcare products and services.

The ideal candidate will demonstrate exceptional skills in translating complex requirements into effective technology solutions, a deep understanding of the healthcare sector, and a proactive approach to innovation and collaboration. If you are passionate about leveraging technology to improve healthcare delivery and enhance user experiences, we encourage you to apply for this exciting opportunity.

Qualifications

Bachelor’s degree in Business Administration, Healthcare Management, Computer Science, or a related field; Master’s degree preferred
Proven experience (5+ years) in business requirements gathering, IT design, product management, IT project management, or consulting roles within the healthcare industry
Strong understanding of healthcare regulations, compliance standards, and patient privacy requirements
API documentation and specifications
Proficiency in UX design tools and project management software
Excellent analytical skills with the ability to interpret data and user feedback into actionable insights
Exceptional communication, presentation, and interpersonal skills

Great to Haves

MBA or other advanced degrees in a related field
Certified Business Analysis Professional, PMP designation, Lean Six Sigma Black Belt, or equivalent certifications
Bilingual English/French considered an asset

Join TELUS Health to make a difference in the future of healthcare with your expertise and passion!

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range: $80,000-$120,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.