Business Analyst, UX/UI Designer - IT Services DXP - FT Admin Temp

Business Analyst, UX/UI Designer - IT Services DXP - FT Admin Temp

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:
Position Title: Business Analyst- UX/UI Designer, Digital Experience Platform
Status: FT Admin Temporary, until December 2025
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus; Hybrid model (a mix of home and in-office workdays)
Salary: $95,910.00; starting salaries are determined based on qualifications and years of related experience.

Reports To: Product Owner

About Information Technology Services:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making.

About the Business Analyst- UX/UI Designer Role:
To support continued platform development and site migration, the DXP team is seeking a Business Analyst - UI/UX Designer. This position will play a vital role in supporting the DXP solution by supporting the overall conceptual design, look and feel of Humber web site properties. They will conceive, design and specify user experiences that deliver a cohesive and unique experience to visitors of Humber web sites. They will support the design, specification and layout of site structures and pages to deliver required content while supporting a cohesive overall user experience. UI/UX designers will produce designs that comply with and exemplify Humber brand standards.

Responsibilities of the role include:

• Responsible for the user experience (UX) design of Humber web sites and the optimization of interactions between the target audience, the product/service, and the channel used to access this product/service (e.g. Humber's website accessed through a laptop or phone, chat service)
• Support the overall design of user experiences to deliver business goals, including interactions, interfaces and overall solution and process flow
• Lead workshops and one-on-one sessions with both business and technical staff to elicit and document requirements, identify desired user experiences and review and provide feedback on prototypes and creative composites
• Facilitate the exploration and definition of personas and user journeys in order to support and understand optimal experiences and interactions
• Design, develop and validate workflows and prototypes to ensure optimal solution design
• Design and support the development of appropriate user interfaces that are optimized for effective usability and interaction
• Maintain web accessibility standards and incorporate specific design elements to meet these requirements
• Conceive, design and maintain site maps, wireframes, prototypes, style guides, user flows to support the defined interactions and journeys
• Strong consulting expertise and the ability to independently identify, investigate and recommend appropriate approaches and strategies

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• A degree in a Business, Marketing, Graphic Design or related discipline

• At least five years of hands-on experience in a variety of projects across different platforms
• A minimum of three years of progressive experience in designing, developing and optimizing user experiences and user interfaces for web content

Skills sought in a successful candidate include:

• Deep expertise in the identification and development of personas and user journeys and the design of meaningful and optimal user experiences
• Demonstrated expertise in designing effective experiences and interactions in support of large, complex enterprise solutions
• Extensive experience creating wireframes, prototypes, creative composites, storyboards, user flows, etc.
• Experience with design tools such as Figma, Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz
• Experience in designing sites hosted on leading DXP/CMS systems
• Experience with designing and developing sites for Drupal 10, Drupal multisite and Acquia Site Studio is highly desirable
• Superior oral and written communication and interpersonal skills, including excellent active listening skills
• Problem-solving and root cause analysis skills
• Experience working in an agile mode of operations
• Experience managing work in Microsoft Azure DevOps
• Higher education or public sector experience is highly desirable

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber's diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).