Business Analyst – UKG Pro WFM Implementation and Testing

Business Analyst – Quality Assurance UKG Pro WFM

THE OPPORTUNITY

Total Systems Solutions Consulting Inc. https://totalsystems.ca is seeking a Quality Assurance Manager – UKG Pro WFM to work for our public sector client at the Northern Health Authority (NHA) in the Province of British Columbia. This is a remote role and you must be available 100% to work remote full-time 40 hours per week with availability Monday to Friday from 8:00am to 5:00pm in the Pacific Time Zone.

The consultant is expected to start date is ASAP and the contract length is 1.5 years.

Project Context

Northern Health is working on implementing a new Workforce Management (WFM) solution – UKG Pro WFM. Resources are required to support NH in the full lifecycle of planning, testing, including creation, execution and documentation of user stories and test cases. There will be a phased approach to implementation; all test planning, strategies, activities, and execution will remain aligned to this phased approach to ensure seamless deployment.

• Included employees (fall under a collective agreement)
• Excluded employees (non-contract)
• Four collective agreements
• Five employee statuses (full time, part time, casual, casual full-time nurse, casual part-time nurse)
• Additional roles requiring access to the system, including but not limited to: Managers, Staffing Services, Finance, Payroll, HR, etc.
• Integration to Andgo for: vacation planning, absence reporting and shift call outs
• Go Live date between November 2025 and March 2026.
• Deployment of Positive Time Capture Capabilities.

Octane will likely be used to document user stories, test cases, results and defects.

Service Required

Northern Health is seeking a Quality Assurance (QA) Business Analyst to support the full lifecycle of planning, testing, and documentation for the implementation of the UKG Pro WFM solution. The QA Business Analyst will play a crucial role in ensuring seamless deployment through a phased approach, aligning all test planning, strategies, activities, and execution with this approach.

Key Responsibilities:

• User Story Development: Develop and document user stories. Ensure requirement-to-test case traceability.
• Test Plan Development: Create comprehensive test plans covering WFM, Payroll, and related processes/solutions. Document objectives, needs, schedules, risks, assumptions, environment needs, and test data needs required for the project.
• Test Plan Oversight and Management: Oversee and manage the execution of test plans. Conduct test coverage audits (new tests, defects, completion rates, etc.).
• Test Status Reporting: Provide test status reporting (dashboards and as requested). Offer support and guidance to the Northern Health test team. Prepare test closure reports.
• Test Process Development and Tool Configuration: Develop and refine test processes. Configure testing tools to support test activities.
• Defect Management: Support defect triage discussions. Report, log, and create resulting test cases for defects. Perform defect testing and regression testing.
• Post-Implementation Support: Optionally provide operational support post-implementation. Recommend sustainment/operational team structures, including roles and responsibilities.

Required Qualifications:

• Direct Testing Experience: Integration platforms. SaaS implementation experience. UKG Pro WFM experience.
• Healthcare Experience: Proven experience in healthcare due to the complexity of the requirement.
• Testing for Large Enterprise Initiatives: Experience in developing and executing test assessments for large enterprise projects.
• HR Information Systems: General knowledge of HR information systems and operations.
• Reporting and Presentation Skills: Experience in writing executive-friendly reports and presenting to stakeholders and executives.

Preferred Qualifications:

• Experience with Andgo.
• Experience with Octane for documenting user stories, test cases, results, and defects.

Job Types: Full-time, Fixed term contract

Pay: Up to $70.00 per hour

Flexible language requirement: French not required

Schedule:

• Day shift
• Monday to Friday

Application question(s): Where have you worked as a Business Analyst in a large Healthcare Facility testing integration platforms including SaaS Implementations such as large HR systems such as UKG Pro WFM?

Experience:

• Testing UKG Pro WFM: 1 year (preferred)
• SaaS implementation: 3 years (preferred)
• Healthcare: 5 years (required)
• Business Analyst: 5 years (required)

Licence/Certification:

• CBAP (preferred)

Work Location: In person