Business Analyst, Trading Platform

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Reporting to the Manager, Trading Platform, Capital Markets Finance, the Business Analyst role responsibilities include defining business specifications for new solutions & integrations, developing test plans, upgrading applications, developing reporting and troubleshooting data issues. The role requires an excellent understanding of investment business processes and experience maintaining & supporting investment applications combined with excellent analytical project work skills, including requirements analysis and documentation, root cause analysis of production issues, testing of application or integration changes, and implementation change management. The position requires strong analytical skills coupled with investment operations knowledge (both Front, Middle & Back Office) and systems implementation and application maintenance experience. It requires strong interpersonal, organizational and project management skills combined with the ability to readily adapt to rapidly changing investment and technology environments.

Responsibilities:

1. Acquires detailed knowledge of the business uses of the applications and services (in both Investment Front Office and Investment Operations context) currently implemented in support of our partners and provides proactive application support to individual users to assist in meeting business program objectives.
2. Provides business system analysis support in approved projects with respect to the identification of automation opportunities, assistance in workflow design development, and software evaluations.
3. Assumes responsibilities in project activities including the definition of business requirements, design and implementation of system interfaces, testing, documentation, upgrades of investment applications, data conversions and reconciliations.
4. Provides support to users in the development of new reports and in the resolution of reporting and other data issues.
5. Provides problem solving, troubleshooting of issues, and consulting support for newly implemented investment system functions.
6. Assumes responsibilities in developing test cases, implementation plans, defining workflow solutions, controls, standards, and naming conventions within applications.
7. Develops user manuals, application documentation and application training programs.
8. Develops effective working relationships with investment management and operations groups, custodian, auditors, systems vendors, and others in the industry.
9. Works cross-functionally with other analysts within the group/floor, IT Infrastructure, and Vendors as appropriate to facilitate the roll-out and ongoing support of major application additions, enhancements, workflows, and upgrades for our partners.

Qualifications:

1. University degree in Computer Science & Mathematics, Commerce & Finance, Engineering, or equivalent industry-related business experience; completion of Canadian Securities Course an asset.
2. A minimum of 2 - 3 years experience as a Business/Systems Analyst with exposure in relevant investment systems implementation activities. Investment applications including trading, portfolio management & analytics tools on various platforms with emphasis on SQL Server based products.
3. Demonstrated project skills and experience in all phases of solution development life cycle.
4. Experience in defining, implementing, and supporting investment business solutions.
5. Experience in investment business operations with thorough understanding of trading and portfolio accounting.
6. Experience with developing integration between investment applications and development of data feed interfaces is beneficial.
7. Experience in Front Office Trading Applications, as well as middle/back office applications (including but not limited to Charles River IMS, Omgeo, Bloomberg, Calypso) is beneficial.
8. Experience with SSRS and ODBC report writers is beneficial. Experience with SQL queries and Power BI.
9. Working knowledge of MS Office including Excel spreadsheets, with intermediate skills in Macros, pivots, real time links/queries.
10. Excellent interpersonal skills to foster effective team dynamics.
11. Strong analytical and problem-solving skills to facilitate the implementation of application systems to meet business objectives.
12. Ability to multi-task effectively in fast-paced, multiple project environments.
13. Knowledge of the investment lifecycle and data domains for exchange traded and OTC products, including exotic instruments.

And you demonstrate:

1. High standards of business and ethical values including the ability to deal with confidential information.
2. A people-first focus with a desire to develop meaningful, positive relationships across all levels of the organization.
3. A teammate mentality coupled with servant leadership.
4. A sense of urgency, optimism, and a desire to deliver excellence.
5. An uncompromising focus on outcomes.
6. A desire to drive debate, to speak candidly and to listen empathetically.
7. Strong orientation towards strategy, change and results.
8. A continuous improvement mindset.
9. A passion for delivering “beautiful work”.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience.