Business Analyst, Technology Transformation

The Business Analyst Technology Transformation plays a critical role in driving digital and technology-driven change within an organization. They collaborate with stakeholders to analyze business needs, assess technological solutions, and support the successful implementation of digital transformation initiatives. This role requires a strong understanding of business processes, emerging technologies, and project management methodologies to align IT capabilities with business objectives.

Essential Functions

1. Business Analysis & Requirements Gathering:
   
   • Work with stakeholders to define business needs, objectives, and technology transformation goals.
   • Conduct detailed business process analysis to identify gaps, inefficiencies, and opportunities for improvement.
   • Elicit, document, and prioritize business and functional requirements for technology transformation initiatives.
2. Technology Transformation Support:
   
   • Assess current technology landscape and recommend modern solutions to enhance operational efficiency and innovation.
   • Collaborate with IT teams to ensure alignment between business needs and technology solutions.
   • Support the development and implementation of cloud, AI, automation, and other emerging technologies.
3. Project Management & Change Management:
   
   • Assist in project planning, scheduling, and risk management for technology transformation initiatives.
   • Develop business cases and cost-benefit analyses to support technological investments.
   • Support change management efforts by facilitating training, communication, and stakeholder engagement.
4. Data Analysis & Reporting:
   
   • Analyze business and technology performance metrics to measure the success of transformation initiatives.
   • Provide insights and recommendations through data-driven decision-making.
   • Prepare reports, dashboards, and presentations for leadership and stakeholders.

This role requires a strategic mindset, stakeholder excellence, and technical expertise to successfully manage and deliver analytics that contribute to organizational success.

Key Accountabilities:

• Support the development of the project budget.
• Support in developing the detailed project plans and track progress against schedules.

• Analytical Thinking & Problem-Solving: Ability to assess complex business challenges and propose innovative technology solutions.
• Business Acumen: Strong understanding of business processes, industry trends, and financial implications of technological transformations.
• Technical Knowledge: Familiarity with cloud computing, automation, AI, data analytics, and enterprise systems (ERP, CRM, etc.).
• Project & Change Management: Experience with Agile, Waterfall, Scrum, and other project management frameworks, along with stakeholder management skills.
• Strong verbal and written communication skills to interact with business and technical teams.
• Ability to provide well-drafted project documentation.
• Adaptability & Innovation: Ability to work in a fast-paced, evolving environment and embrace continuous learning.

• Experience in business analysis, technology transformation, or a related field. (4+ years)
• Hands-on experience in technology transformation projects, system implementations, process automation, or cloud migrations.
• Experience working with cross-functional teams, including IT, operations, and senior leadership.
• Proficiency in business analysis tools (JIRA, Asana, Confluence, Visio, Power BI, SQL, etc.)

• Bachelor's degree in Computer Science
• Bachelor's degree in Information Technology
• Bachelor's degree in Business Administration

• Criminal Record Check

• Project Management Professional
• Certified Business Analysis Professional
• Certified Scrum Master
• ITIL