Business Analyst Junior

Job Title: Business Analyst Junior

Duration: 1 year

Start Date: 2022-04-01

End Date: 2023-03-31

Location: Toronto

Must Haves:

1. Knowledge/experience in metric-based performance management is KEY
2. Research and analysis experience in a BA capacity
3. Process improvement experience
4. Developing process and documenting/implementing process improvement
5. Working with data, Metrics Dashboards, PowerBI, Design of dashboard/UI
6. Executive level reporting experience
7. Reporting to managers
8. Presentation skill/experience is important
9. PowerPoint at a very high level
10. C-suite level presentation experience
11. Experience with design/development of an approach or framework

Description:

The Business Analyst will work with various technology teams to implement end-to-end process improvements, organize team meetings, assist with project finance tracking, create various solution deliverables, conduct process reviews, manage communications with stakeholders, and perform metrics-based reporting and improvement recommendations.

The assignment entails working with managers, team leads, program analysts, and subject matter experts within the business ministries and Community Services I&IT Cluster throughout the engagement.

Key Responsibilities:

1. Conduct business analysis at varying levels of the solution and phase of solution to assess partner ministries' business problems or opportunities, documenting the business requirements and business processes.
2. Conduct interviews and facilitate workshops to elicit, review, and confirm business requirements, business process re-engineering, business models, business rules, and user interface design.
3. Create metrics dashboards using tools such as Excel and PowerBI.
4. Produce various levels of reports including executive, summary, and status.
5. Perform analysis of options, feasibility assessment, financial and cost-benefit studies to provide advice and recommendations on feasibility of plans and investments.
6. Support the analysis of existing business processes and recommend process improvements through metric definition and data analysis.
7. Assist with project finance and milestone tracking.
8. Ensure defined Change Management Process is followed for any change from agreed scope, schedule, or quality.
9. Work collaboratively with other groups to ensure optimal integration.

Skills, Knowledge, Experience, and Qualifications:

1. Experience in documenting business processes, meeting minutes, etc.
2. Experience working with both business users and IT teams.
3. Experience performing reporting within PowerBI.
4. Experience creating user stories and customer journey diagrams.
5. Experience developing metrics and measures for process management.
6. Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

Public Sector Experience:

Demonstrated experience working within an organization of equivalent size and complexity to the Public Sector.