Business Analyst, Information Technology

Full-time, permanent
Position summary
Reporting to the business analyst – team lead, information technology (IT), the business analyst will guide business partners through the discovery, identification and documentation of business and functional requirements, process design, and desired outcomes for new technical systems and functionality. The work requires a balance of business area and technical skills; the ideal candidate should be able to switch between business and technical thinking easily.
We are looking for an efficient, driven, detail-oriented person who strives for quality and improvement. You need to be passionate about building great solutions and connecting the dots between business needs and implementation details. You are a self-starter and believe that the best results are achieved by effective teamwork.
Duties and responsibilities

Duties include but are not limited to the following:

1. develop, maintain and manage excellent relationships with business partners to achieve project-specific and big picture goals
2. develop and maintain a broad understanding of CPSBC’s business, services, and partners
3. develop a solid working knowledge of CPSBC’s core business functions and key technology platforms, including providing tier-2 support for users experiencing issues with these platforms
4. collaborate with users, the development team and management to understand user and business needs
5. analyze processes and produce documentation for improved business systems and operational effectiveness
6. develop or participate in development of business cases for executive sponsor review and sign-off
7. capture user requirements in the form of user stories providing the development team with context
8. proactively communicate with partners, the development team and management on project goals, priorities and requirements
9. design future state business processes based on business requirements with business and technical team input; prepare and present to project partners
10. facilitate collaborative business decisions amongst business and IT partners
11. lead QA testing efforts, ensuring test cases appropriately map to approved functional requirements
12. coordinate and perform in-depth tests, including end-user reviews and other post-implementation support
13. prepare and deliver solution documentation and training materials for both IT and business partners
14. use business analysis methods, principles, practices and techniques in an IT project team environment
15. perform such other duties, functions, and responsibilities as assigned

Skills and qualifications

Required skills and qualifications include:

1. minimum of three to five years of experience in business analysis or a related field
2. bachelor’s degree in business administration, software development, project management, management information systems, science, engineering, or related field; or an equivalent combination of experience and education
3. demonstrated ability to communicate effectively, verbally and in writing, including experience developing user documentation or training
4. demonstrated ability to translate technical and business concepts between business users and software developers or vendors
5. demonstrated ability to manage partner expectations and to build effective working relationships
6. strong analytical skills
7. business acumen, including the ability to analyze and communicate strategic requirements and develop action plans for executive sponsors at an overall business strategy level
8. a passion for creating solutions with a positive attitude to change
9. thrives on challenges, enjoys taking on complex subjects and analyzing them to find workable solutions
10. detail-oriented with demonstrated ability to meet deadlines, manage multiple priorities and work effectively under pressure
11. strong technical background, including experience working with developers
12. passionate about implementing effective business processes and building great systems
13. IIBA CBAP or PMI-PBA certification, or other training in business analysis, is an asset

The compensation range for this position is $69,521 to $86,901 per year.

The College is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available upon request for candidates taking part in the recruitment and selection process.

We thank all applicants for their interest; however, only those selected for interview will be contacted.