Business Analyst - Data

• Be part of a newly created dynamic team within our Marketing department
• Full-time permanent position based in the CBD
• Leverage your technical data expertise to drive impactful outcomes for our members

Your new opportunity

As a Business Analyst - Data, you’ll bridge the gap between business goals and technical solutions, transforming insights into actionable outcomes that enhance member experience. Working closely with our Information Services teams, you’ll lead the integration of marketing data across the organisation, utilising Dynamics 365 – Customer Insights to improve member communications and deliver value. Key responsibilities include:

• Facilitate the planning, evaluation, and delivery of the business analysis function, informing and underpinning the development and design of user-friendly, innovative, and dependable solutions within Member Marketing.
• Define data migration, data warehousing and reporting requirements, testing plans and support the successful migration of critical organisational data and implementations of new platforms.
• Assist in the definition and implementation of mastering customer data across RAA’s core platforms, including the development of a common data model, mapping key business processes and data matching rules.

About you

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community and want to make a difference.

For this role, we’re also looking for:

• Tertiary qualification in Computer Science, Information Technology or similar.
• Experience as a Business Analyst in enterprise projects.
• Awareness of effective approaches to testing and quality assurance.
• Experience in working in business transformation programs is highly regarded.
• Demonstrated knowledge of business process and information modelling.

About us

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more.

We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

Benefits

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

• Free RAA premium road service
• Access to our Member Benefits program
• Generous discounts on all RAA products
• Flexible work arrangements- including work from home
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan

How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9am Monday 14th April.

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.