Business Analyst

25-063 Business Analyst

Resume Due Date: Thursday, April 24, 2025, 2 PM
Number of Vacancies: 1
Level: MP5
Hourly Rate: $80 - $95/hour INC
Duration: 12 Months
Hours: 35
Location: 700 University Avenue (Hybrid – 2 days remote)

Job Overview

The ERP Program Business Analyst, reporting into the Digital Technology & Services (DT&S) department, is a vital member of the ERP (Enterprise Resource Planning) Program. This role encompasses pre-planning, feasibility assessment, strategy development, comprehensive industry analysis, and implementation. The Analyst will leverage strong data analysis and communication skills to develop key artifacts, quickly and effectively put pen to paper, gather and refine business requirements, facilitate collaboration across business units, and work closely with Systems Integrators (SI), executive leadership, program managers, and project managers to ensure successful program delivery, execution, and deployment.

Key Responsibilities:

• Industry Analysis & Benchmarking: Conduct in-depth analysis of industry data, such as 10-K statements, to uncover trends and assess performance. Evaluate industry peers globally to understand strategic positioning and identify improvement areas compared to industry standards.
• Pre-Planning & Feasibility: Lead feasibility assessments to evaluate the potential impact of ERP initiatives. Collaborate with stakeholders to gather and refine detailed business and technical requirements, ensuring alignment with strategic objectives.
• Strategic Planning: Partner with executive leadership within DT&S to define and refine ERP strategies, ensuring alignment with long-term organizational goals.
• Collaboration with Systems Integrators (SI): Work closely with SI to support the execution and deployment of ERP solutions. Facilitate effective collaboration and communication to ensure alignment and successful integration of solutions.
• Process Data & Data Flow Analysis: Analyze process data and data flows to identify bottlenecks and inefficiencies. Compare metrics against industry standards to highlight areas for improvement.
• Facilitation & Program Coordination: Facilitate workshops and meetings to drive consensus among diverse stakeholders. Use strong communication skills to support the development and refinement of program plans, timelines, and milestones.
• User Acceptance Testing (UAT): Support UAT activities by coordinating test plans, facilitating communication between business users and technical teams, and ensuring testing aligns with business requirements.
• Tracking, Reporting & Communication: Monitor program progress meticulously, preparing insightful reports and presentations for executive leadership and stakeholders within DT&S.
• RAID Log Management: Manage RAID (Risks, Assumptions, Issues, Dependencies) logs comprehensively to ensure timely identification, documentation, and resolution of program uncertainties.
• Data Management & Metrics Analysis: Collect, analyze, and consolidate program data to support informed decision-making and reporting.
• Continuous Improvement: Actively contribute to continuous improvement initiatives by identifying inefficiencies and proposing innovative solutions.

Qualifications

• Education: Bachelor's degree in business administration, IT, Engineering, Data Science, or related field. Relevant certifications in Business Analysis or Project Management (e.g., CBAP, PMP, CAPM) are a plus.
• Experience: 2-4 years in business analysis or process improvement roles, preferably in ERP implementation. Experience in finance systems, plant operations, or manufacturing is a positive.
• Skills: Must have strong data analysis and communication skills, with proficiency in Excel and PowerPoint. Strong analytical, problem-solving skills, and proficiency in data visualization tools.
• Attributes: Detail-oriented, proactive, and self-motivated with a focus on delivering business value.