Business Analyst

Infoya is a global IT consulting and services organization. We collaborate with visionary leaders to achieve outsized business impact by providing innovative solutions and exploring cutting-edge technologies. We work hand-in-hand with our clients to facilitate transformative change, guiding them through strategic shifts in technology, processes, and culture. Our goal is to solve the problems that our clients face, leveraging our expertise and experience to deliver practical, effective solutions that drive tangible results.

Job Description

• Proficiency in business applications, data usage and management
• Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Author business requirements and other supporting materials to detail business need
• Partner with Scrum Teams to translate user needs into accurate and complete business user stories, document process flows (Visio, PowerPoint)
• Facilitate requirement sessions with Product Owners, Architects, current and future users of toolset
• Author training documentation, maintain and manage Product information sites (Jira, Confluence, SharePoint)
• Create Epics, User Stories and build sample test cases using the scope provided by Product owners.
• Ensure broad awareness and consensus for all in- & out- of scope business requirements
• Validate UAT test conditions & results
• Triage and prioritize testing, post implementation and production defects.
• Support technology release events, prior / during / post deployment, participate in Production Support validation
• Triage and resolve issues highlighted by downstream applications
• Ability to Demonstrate tools (and associated enhancements) to user community and prospective stakeholders; identify opportunities to expand product adoption
• Support the definition and generation of project metrics and reporting across product backlog of user stories
• Works with the Product owner to align team with the product vision, sprint goals, and other necessary information
• Work with Scrum Master and align user stories based on team velocity
• Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Seeks opportunities for improvement to the overall effectiveness of teams and the organization
• Communicates organizational impediments to leadership; clears impediments for the team

Requirements

• Bachelor’s degree and 5 years of Business Analyst / Business System Analyst experience
• Balance of technical knowledge and business acumen
• Hands on with JIRA, Confluence and Visio
• Knowledge of JAVA, Restful API, SOAP is a plus
• Experience of working closely with stakeholders including Technical Architects, Development Leads, Developers, Quality Analysts etc
• Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
• Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles.
• High degree of organization, individual initiative, and personal accountability
• Proven track record of delivering data driven solutions with a customer-first mindset

Key Success Factors :

• Analytical thinker
• Decision-maker
• Problem-solver

What We Offer :

• Competitive salary and benefits package.
• Opportunity to work with a diverse and talented team.
• Professional development and growth opportunities.
• A dynamic and collaborative work environment.