Business Analyst

Note: This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

Must haves:

• At least 8 years of experience as an IT Business Analyst, with progressive experience supporting medium to large size projects
• Possess at least 5 years of hands on experience in working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for production
• Possess at least 5 years of hands on experience in providing first level of triaging support for business and technical SMEs in identifying design gaps from testing cycles and production
• Knowledge of Agile methodologies (Scrum/Kanban) and project work tracking tools such as Azure DevOps or JIRA

Nice to have:

• Experience of scrum master
• Experience with traceability matrix, agile and client centric approaches

Description

Scope

• Senior business analyst will be supporting CJDD product initiatives, participating in various working groups, expected to collaborate closely with technical teams, delivery managers, business sponsors and subject matter experts. Resource will be accountable for application of technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts;, lead validation for all types of testing and support activities related to implementation, transition and warranty

Assignment Deliverables

• Documentation Participate in creation of high-quality business requirement documentation of SDLC phases
• Support Assist with troubleshooting production issues and support day-to-day operations
• Stakeholder Engagement - Liaise with business partners to analyze complex problems, and understand business goals and objectives
• Testing - Support QA team testing activities including taking a key role in User Acceptance Testing, and training

A Note on the VOR Master Service Agreement:

• The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.
• The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements

Desired Skills and Experience

• Proven track record working as part of an Agile team where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
• Ability to document and analyze business and functional requirements, lead/facilitate JAD sessions and prepare required Architecture Documentation
• Experience working on large systems implementation projects, ideally with experience in all phases of the system development life cycle
• Business analysis skills and demonstrated experience to provide leadership in the creation of business and functional requirements documentation and to capture the data and information needed to document, validate and analyze business processes for the above noted initiatives
• Using the requirements gathered, the Business Analyst will create Business Cases, Business Requirements Documents, other Business requirements artefacts and testing documentation, update work tracking tools
• Knowledge and experience in building documentation towards production readiness such as support model, SLAs and checklists
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality.
• Good analytical, communication skills and ability to work independently and also perform as part of a team.
• Solid presentation, facilitation, interview, and workshop skills
• Business analysis skills and demonstrated experience to provide leadership in the analysis and creation of business and functional requirements and design documentation and to capture the data and information needed to document, validate and analyze business processes for legacy applications being replaced
• Familiarity with the justice sector is an advantage.

Resumes Evaluation/Criteria:

Criteria 1: Business Analysis Skills - 40 Points

• 8+ years' experience in business analysis for large scale implementations including exposure to gathering technical requirements and analysis of data migration process
• Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively
• Knowledge of Agile project work tracking tools such as Azure DevOps or JIRA
• Demonstrated experience in creating Business Cases, Business Requirements Document, other Business requirements artefacts, testing documentation, Enterprise architecture artefacts and assist Solution designer/architect in the preparation of technical artefacts including technical design
• Demonstrated experience working on large systems implementation and case management solutions
• Working knowledge of system concepts and development methodologies to support business application
• Demonstrated experience supporting QA teams by creating testing documentation such as Test Cases, Test Plans and Traceability matrix.

Criteria 2: Technical Skills - 30 Points

• Demonstrated experience in working with technical SMEs and business SMEs in reviewing and analyzing design gaps, provide initial cost and time estimates for change requests and enhancements, assist development team in first level triaging of defects to identify solution gaps and review with business and delivery team
• Demonstrated experience in developing documentation towards production readiness such as support model, SLAs and checklists, and copy books for operational and data migration
• Demonstrated experience in solution design and architecture
• Experience with DevOps project tracking tools such as JIRA or Azure DevOps

Criteria 3: Communication Skills - 25 Points

• Demonstrated experience to provide leadership in the creation of business requirements documentation, functional and technical design documentation
• Ability to capture data and information needed to document, validate and analyze business processes of existing legacy systems and map them to the future state processes
• Proven ability to support the client in development of presentation materials, briefing notes and Enterprise Architecture artefacts
• Hands on experience in working with business stakeholders on functional design sessions and detailed solution design sessions, negotiating on issues for production

Criteria 4: Public Sector Experience - 5 Points

• Previous experience working in Government or Public Sector organizations.
• Experience in working with Case management applications