Branch Operations Manager

WORLDPAC Canada is seeking a Full-Time Branch Operations Manager – (Red Deer, AB)

WORLDPAC, a subsidiary of Advance Auto Parts, imports and distributes original equipment and quality replacement automotive parts to select specialty import and domestic service centers.

Branch Operations Manager

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At WORLDPAC, we strive to be the best parts provider in the automotive after-market industry.

We are looking for positive, goal-driven, car enthusiasts to join our collaborative branch team as Branch Operations Manager.

What we have to offer:

• A safe and healthy work environment;
• Opportunity to work for the largest after-market auto parts provider in North America;
• Career Advancement – internal promotions and visibility to career growth opportunities;
• Access to a robust online training system for personal or leadership development;
• A rewarding organizational culture through our Team Member recognition program;
• Employee discounts on auto parts;
• Competitive benefits package after 90 days of employment;
• Financial benefits including group RRSP with employer contribution;
• Discounted Employee Stock Purchase plans for all permanent Team Members.

About the Position:

The Branch Operations Manager directs warehouse activities by performing the following duties personally, or through subordinates:

• You are passionate about Operations Leadership, Health & Safety, and developing a professional Branch Team – you lead by example;
• You champion inclusion – you hire a diverse workforce to support our customers;
• You foster a Safe & Healthy Workplace Culture to ensure the health and safety of employees and customers;
• Directly manage the Assistant Branch Operations Manager and branch teammates;
• Lead recruiting/on-boarding activities including interviewing, hiring, and training;
• Plan, assign, and direct work to meet branch deadlines and targets;
• Instill and maintain a customer service-oriented philosophy;
• Follow operational procedures for activities such as verification of incoming and outgoing shipments;
• Make recommendations for improvements to procedures;
• Responsible for all monies collected from customers;
• Ensure cash management and inventory errors are processed according to company standards;
• Manage the safety and maintenance repairs for delivery vehicles.

What you bring to the team:

• Minimum of three years of supervisory/management experience;
• Minimum of one year of cash handling experience;
• Minimum 3 years’ class 5 driving experience required;
• Maintains a professional appearance and follows the customer service philosophy;
• Must be available Monday to Friday; possible alternating Saturdays;
• Reliable team player with strong leadership and interpersonal skills;
• Education: High School Diploma/GED.

Physical Demands: The employee must be able to walk, stand, and sit. The employee is required to talk, hear, and use hands and fingers to keyboard; reach with hands and arms; stoop and crouch.

Work Environment: The employee works in a branch/DC and office environment and is occasionally exposed to caustic chemicals. The noise level is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment.

California Residents click below for Privacy Notice:

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