Branch Manager

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success.

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability.
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process.
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows.
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.

YOUR SKILLS MATTER

• Supervisory and Communication Skills: You possess good supervisory skills, strong communication skills, and have exceptional interpersonal and relationship-building abilities.
• Organization and Customer Service: You are highly organized and have excellent customer service and multitasking abilities.
• Management Experience: You have experience in branch management, including a background in sales and customer service.
• Additional Languages: You have the ability to communicate in other languages, which is a plus.

WHAT WE OFFER

• Company Car & Equipment: Benefit from a company car, and receive a laptop and phone to support your work.
• Comprehensive Healthcare & Life Insurance: Access medical, dental, and vision coverage, along with life insurance for comprehensive protection.
• Bonus Plan: Enjoy a performance-based bonus plan to reward your achievements.
• Exclusive Rental Benefits: Take advantage of special rental rates for employees and additional perks for family members, with exclusive rates available for employees only.
• Paid Time Off: Enjoy vacation days (paid time off) to support a healthy work-life balance.
• Employee Assistance Program: Utilize the Employee Assistance Program for support with personal and professional challenges.

Additional Information

About the department: As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!