Branch Care Coordinator

Independent Respiratory Services (IRS) is a BC operated full-service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996.
We are committed to providing outstanding respiratory therapy, timely reporting of results, and ongoing client care.

How will you CONTRIBUTE and GROW?

VitalAire is currently recruiting a highly energetic and motivated Branch Care Coordinator for our Vernon, BC. The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.

• Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
• Assists with sales and maintenance of respiratory products, services, and inventory for the branch.
• Provides information/literature to prospective clients.
• Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
• Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
• Assists healthcare professionals with the completion of necessary administrative functions and documentation.
• Assists in the management of equipment - including warranty, maintenance, and repair for internal assets, as well as customer-owned medical devices and other products.

Are you a MATCH?

• College Certificate/Diploma or Equivalent
• 1-2 years of experience in a Call Center or in Office Administration
• Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
• Able to work flexible hours and provide service to our customers for extended hours.

Here is why you should join:

• Competitive total rewards: Salary, bonus, flex benefits & pension plan
• Growth opportunities: Upward mobility, career progression, and tuition reimbursement
• Work/life integration: From standard hours to personal time off
• Inclusive workplace: Bring your whole self to work as you learn and grow
• Meaningful work: Do work that matters
• Global collaboration: Collaborate near and far by being part of a global leader
• Culture of safety: We weave safety and wellness into all that we do

Additional Information

Air Liquide Healthcare provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: In person