Boutique Planning Manager (Hybrid)

Position Snapshot
Business area: Nespresso Canada
Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3;
Hybrid

A little bit about us:

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities. In 2022, Nespresso has achieved B Corp certification - joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and visibility. Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13,000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com

Position Summary
The primary purpose of the Boutique Planning Manager is to increase service levels to the national boutique network, while optimizing overall distribution costs (freight costs to DC) and Fixed Distribution (Pick and Pack / Warehousing). The role is responsible to drive continuous improvements lean process with all supply chain and retail operations functions.

A day in the life:

• Lead and engage a team of skilled Planners to continuously improve the quality of forecast, replenishment, processes and services
• Lead all aspects of boutique replenishment processes, ensuring compliance with optimized schedules and inventory adjustments.
• Ensure continuing alignment with Business priorities, initiatives and activities, and the delivery of performance to agreed KPI levels.
• Maintain and monitor inventory control standards and SOPs.
• Collaborate with Boutiques and Inventory Control Lead for effective inventory management.
• Recommend best practices based on business analysis to improve service levels and processes.
• Develop replenishment schedules considering geographical delivery needs and seasonal variations under most optimal and cost effective delivery strategy.
• Partner with DSP, Logistics, and Retail Boutique managers to optimize distribution costs.
• Coordinate with Marketing for promotional rollouts and develop nationwide forecasts.
• Implement and monitor a monthly Cycle Count Program to ensure inventory accuracy.
• Analyze KPIs related to boutique planning and provide insights for operational improvements.
• Support financial internal control assessments and ensure compliance with safety and quality standards.

Role Requirements

• A minimum of 3-5 year relevant and successful experience at market/business level in either demand and supply planning, inventory management and/or logistics
• High competency level in Microsoft office (Excel, PowerPoint, Outlook)
• Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide.

Preferred Skills:

• Relevant operational experience at market/business level, in Inventory Accounting and Internal Controls and/or Transport operations

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We encourage qualified applicants to bring their diverse and outstanding experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.