Booking Clerk, Medical Imaging - Royal Columbian Hospital

Salary

The salary range for this position is CAD $27.10 - $27.10 / hour.

Job Summary

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. We currently have an exciting opportunity for a Casual - Booking Clerk, Medical Imaging to join our team at Royal Columbian Hospital located in New Westminster, BC. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

Come work with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Fraser Health values diversity in the workforce and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Detailed Overview

Performs scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns.

Responsibilities

• Schedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules.
• Arranges daycare beds for various procedures including emergency appointments when required.
• Pre-registers daycare patients when required by obtaining patient information.
• Locates relevant patient information such as images/films and consultation histories.
• Enters booking and image/film information into applicable computerized and/or manual booking system.
• Registers patients by obtaining essential or changed information.
• Maintains requisitions for all inpatient/outpatient bookings.
• Provides patient waiting list information to supervisor.
• Acts as receptionist by performing duties such as greeting and directing patients and visitors.
• Arranges transportation for patients required for transfer and/or appointments.
• Orients new and relief staff to the scheduling and booking procedures.
• Performs clerical functions such as operating a facsimile and/or photocopier.
• Carries out responsibilities in accordance with health and safety requirements.
• Performs other duties as assigned.

Qualifications
Education, Training and Experience

Grade 12, two years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to keyboard at 40 wpm.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

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