Boat Captain Tour Guide Jasper AB Maligne Lake

Job Title: Tour Guide/Captain

Location: Jasper, AB

Pay: $19.50 an hour

Job Type: Seasonal, Full-time

What will be your daily pursuit?

1. Provide an animated, interactive and personalized interpretation of the local history, wildlife, vegetation, and geology related to Maligne Lake and Jasper National Park that exceeds our guests’ expectations.
2. Provide safe operation of the vessel while acting as the Master of the ship, strictly following Transport Canada regulations and Maligne Lake Procedures.

What will your compensation be?

The starting salary for this position is $19.50 / hour + $1.00 / hour for every regular hour worked.

When does this adventure begin?

This role begins May 5 and runs until October 14, 2025.

What perks can you expect?

1. Join an inclusive, global team and make life-long connections.
2. Enjoy free access to Pursuit attractions and 50% off for friends.
3. Get discounts on hotel stays, dining, and retail.
4. Access subsidized mental health and wellness resources.

What will you do in this job?

1. Demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest.
2. Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations (Master Limited -60 tonnes).
3. Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience.
4. Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions, and providing interpretive points as per our Maligne Lake programming requirements.
5. Maintain trip and mechanical logs.
6. Operate in a 1st responder role under direction from home base to any on-water incidents that you may happen upon during your tour.
7. Interact closely with our fleet maintenance team regarding mechanical issues and effective operation of the tour boats.
8. Sustain a safe and clean environment in all areas controlled by Maligne Lake.

What skills and experience do you need for this job?

1. Passionate and energetic hospitality-driven individual who enjoys engaging with guests on an ongoing basis.
2. Strong desire to create long-lasting positive memories for guests.
3. Relaxed, flexible and able to handle a few curve balls.
4. Committed to Safety First and the highest quality of cleaning standards.
5. Work ethic and commitment to the team and guest.
6. Internally motivated with a consistently high level of energy.
7. Enjoy working in a busy, fast-paced environment.
8. Comfortable working on your feet for extended periods in both indoor and outdoor environments. Be prepared for all weather conditions (snow, rain, wind, hail).
9. Must meet the organization grooming and appearance standards.
10. High attention to detail and good communication skills.
11. Strong customer service skills.
12. Ability to effectively manage your time.
13. Public speaking skills.
14. To be certified by Transport Canada, you must be a Canadian citizen or permanent resident.
15. Mechanically inclined.
16. Marine First Aid required (course will be scheduled during training).
17. Class 4 driver's license is an asset.
18. To honour our commitment to be “Always Honest”, all employees must consent to a criminal record check.

What will your work environment be like?

1. Beautiful. You'll be working in an iconic, unforgettable and inspiring location.
2. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
3. Independent. You'll spend your days in and around our amazing properties.
4. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
5. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) as required.

EEO:

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!