Bird and Wildlife Specialist

Bird & Wildlife Specialist

Location: Barrie, North York, New Market, Concord

Are you passionate about customer service? Are you looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Rentokil Canada Corporation is proud to be a member of a family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across diverse industries. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Bird & Wildlife Specialists do?

The Bird & Wildlife Specialist is responsible for removing birds and wildlife for our commercial clients. The BWS travels daily to client facilities to conduct regular inspections and perform removal services for birds, mammals, and nesting. This position can work a day shift, night shift, or baker’s shift schedule depending on the route. In addition, some weekends may be required. Candidates must be customer-oriented and take pride in providing World Class service to clients. This is a full-time position with great benefits, company vehicle, and profit sharing, paid holidays, and vacation among many other competitive rewards. This position has base pay plus bonus potential. Rentokil Canada Corporation provides training including travel expenses; experience is a plus but not required.

Responsibilities include, but are not limited to:

1. Schedules and performs bird and wildlife services based upon set procedures and times agreed upon with assigned clients.
2. Effectively manage birds and wildlife for assigned clients.
3. Ensures client needs are satisfied by providing polite, pleasant, and professional service.
4. Schedules extra service requests within 2 hours and performs the service within 24 hours of request.
5. Accurately completes Service Reports including detailed recommendations for improving structural, storage, and sanitation deficiencies for each client visit.
6. Promptly completes and delivers to the office all assigned reports and work records.
7. Communicates daily with the Administrator and Service Manager to determine extra service requests or other operational needs.
8. Ensures service route efficiency in planning and scheduling client visits.
9. Emphasizes safety in all aspects of service and all other duties.
10. Monitors and maintains an exceptional level of client satisfaction.
11. Maintains service vehicle and all service equipment in an exceptional manner.
12. Generates incremental new business from existing clients.
13. Performs all other duties as assigned.
14. Flexible schedule required.

What do you need?

1. High School Diploma/GED.
2. Basic computer skills required.
3. At least two (2) years work experience in a service environment - preferred.
4. Ontario’s Trapper License - preferred.
5. Previous experience working independently and with little supervision - preferred.
6. Experience in a bird and wildlife position, route or delivery work, and/or prior experience in the pest industry a plus.
7. Enjoy hands-on work and have a positive, can-do attitude.
8. Good decision-making skills.
9. Strong attention to detail.
10. Excellent customer service skills.
11. Must be able to physically perform the essential duties of the position which include lifting up to 75 lbs. chest high, stooping, kneeling, crouching, reaching, handling, balancing, walking, and standing.
12. Ability to obtain and maintain licenses/certificates as required by Federal, provincial, and local regulations.
13. Must pass pre-employment background screen.
14. Must possess a valid driver’s license and provide a current driver's abstract.

Why Choose Rentokil Canada Corporation?

A career with Rentokil Canada Corporation is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities, and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to providing accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Benefits:

1. Professional and Personal Growth:

• Robust Paid Training & Professional Development Path
• Opportunity to grow - We love to promote from within!
• Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)

• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
• Outstanding Company-Paid Short Term Disability
• Access to Long-Term Disability Insurance
• Employee Assistance Program that offers services such as free counselling services and other benefits
• Company-paid sick time

• Retirement Savings plan with highly-competitive company-matching contributions
• Employee Discounts (includes many offerings, including cellular/mobile service, and more)

• Vacation Days
• Company-Paid Holidays