Bilingual Talent Community (English/French) - Groupe de talents bilingue (français-anglais)

Responsibilities

Are you interested in gaining valuable experience in a fast paced environment?

In order to provide services to the general public in both official languages, various roles at Manitoba Public Insurance are designated as bilingual. To support this need, Manitoba Public Insurance's Bilingual Talent Community allows individuals who are proficient in both official languages to create a user profile and submit an online application, cover letter, and/or resume that will be considered for future opportunities.

Designated bilingual positions reside in many areas including:

• Contact Centre Operations
  • Customer Care Agent
• Service Centre Operations
  • Adjuster
  • Claims Processor
  • Clerk
  • Driver Examiner
  • Estimator
  • Service Centre Representative
• IT Service Management
  • IT Service Desk Analyst
• Rehabilitation Management
  • Case Manager

Qualifications

• High school diploma or equivalent is required. A degree or diploma is preferred.
• Experience in an office or administrative capacity along with previous customer service experience or experience in a contact centre environment.
• Exceptional communication and customer service skills.
• Ability to learn assigned tasks readily.
• Ability to adhere to an established office routine.
• Strong organizational and multitasking skills.
• Strong analytical and decision making skills.
• Ability to work in a rapidly changing environment.
• Strong computer and typing skills.
• Successful completion of the language proficiency assessment.

Employee Benefits

Health benefits

We offer a comprehensive health benefits program that includes:

• flexible health, dental, and vision plans
• health spending account
• travel health coverage
• other extended health benefits such as ambulance, massage, and physiotherapy

Financial security

In an effort to support financial security, we offer:

• registered pension plan
• group, dependent, and optional life insurance coverage
• critical illness insurance
• sick leave to cover short-term disability
• long-term disability

Wellness

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

• vacation entitlement
• flexible work arrangement for eligible positions
• maternity, parental, and adoptive leaves
• bereavement and family responsibility leaves
• employee and family assistance program
• mental-health programming
• lunch-and-learn offerings
• discounted gym memberships and wellness account

Diversity and inclusion

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs, and practices are respected and appreciated for the diversity they bring to our work life.

Employee recognition

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

Professional development

We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development, and an educational assistance program.

Safety and health

In an effort to encourage a safe and healthy work environment, we offer various safety, health, and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.