Bilingual, Sr. Associate, Sales Support

LOC13039 1535 Gladstone Street, Montreal, Quebec, H4E 1C5, Canada

Otis is seeking a highly motivated Sales Support Associate to contribute to the efficient day-to-day operations of the Sales Center of Expertise (COE) and support the work of our service sales representatives and mechanics at our local branches. This is a great opportunity to enter the sales function and develop product and industry knowledge.

What you’ll do :

• Proposal generation for field mechanics, sales representatives, maintenance supervisors, and customers
• Contributing to the accuracy of the sales system (CRM) by updating customer information, removing duplicate proposals, and updating outdated proposals
• Working with the sales team to update documents and overall processes
• Assisting new employees (mechanics, supervisors, sales representatives) to better understand the Service Sales Associate (SSA) program through training and orientation sessions
• Ensuring all customer inquiries are addressed in a timely manner
• This position is 100% remote.

You should have :

• Minimum of 2 years of relevant experience, preferably in sales or customer service.
• Excellent written and verbal communication in both English and French
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent organizational skills
• Ability to meet tight deadlines and work well under pressure
• CRM experience preferred
• Otis proposal experience and elevator industry knowledge are preferred, but not required

Education / Certifications :

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Become a part of the Otis team and help us #Buildwhatsnext!