Bilingual (Spanish) Care Specialist

We are seeking a Bilingual (Spanish) Care Specialist to join our TeksMed team in Chilliwack, BC or Toronto, ON.

The Bilingual (Spanish) Care Specialist will:

• Processing and entering medical documents into the claims management system
• Verifying and processing invoices for payment
• Follow up on medical documents to ensure timely return of information
• Maintain records of client interactions such as recording details of discussions, comments and information relevant to a claim
• Accurate data entry within the claims management system including required information and file notes
• Assist clients with general inquiries pertaining to their group benefits, and researching possible service providers to meet their needs, as and when appropriate
• Scheduling appointments for clients through liaising with providers across Canada

To be successful as a Bilingual (Spanish) Care Specialist with TeksMed, you will need:

• Bilingualism in Spanish and English
• Working knowledge of Microsoft applications: Word, Excel, Outlook and general computer systems and software
• Operating knowledge of fax, printer, scanner, photocopier and other business equipment
• Be resourceful and solve problems by identifying suitable approaches and solutions
• Working knowledge of sourcing various provider facilities throughout Canada

What's in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

Salary Range: The annual base salary for this position ranges from $40,000 - $50,000. This range only includes the base salary and does not account for other variable compensation components of our total package (such as annual bonuses, commissions, etc.). Should you advance in our recruitment process, a member of our Talent Acquisition team will share further details about our comprehensive total rewards program.

About TeksMed:

TeksMed Services Inc. is the leader in Canadian disability management and wellness programs backed by 30 years of success. TeksMed proactively manages occupational and non-occupational injuries and illnesses with personalized recover-at-work solutions helping hundreds of employers with thousands of employees. Workers also enjoy QuikCare expedited healthcare including free diagnostic imaging and specialist appointments. Helping employees recover and return to work faster, TeksMed reduces lost time and claim costs, resulting in significant savings for employers.

Inspired by a never-ending quest to be the best, TeksMed continues to set the standard and raise the bar for integrity, innovation and exceptional service. The Care Specialist reports directly to the QuikCare Team Manager. Their daily responsibilities include general data entry and administrative duties as they relate to providing an exceptional client experience scheduling medical diagnostic & specialist appointments.