Employer Industry: Health and Well-Being Technology
Why consider this job opportunity:
- Flexibility to work from home anywhere across Canada or from any of our employer's offices
- Leadership of an innovative AI chatbot project
- Collaboration with a dynamic international team
- Bilingual environment that enhances your French and English language skills
- Direct impact on the evolution of digital solutions in retirement management
What to Expect (Job Responsibilities):
- Oversee and refine the product backlog, prioritizing tasks within the agile team to ensure alignment with the technological and product roadmap
- Regularly analyze usage data from user interactions to assess the virtual assistant's effectiveness and improve its accuracy
- Create detailed technical documentation to guide stakeholders through product implementation and prepare client-facing materials
- Serve as a proactive leader and change agent within the team, promoting innovative practices and continuous improvement
- Engage in direct communication with stakeholders to facilitate swift resolution of issues and alignment with business objectives
What is Required (Qualifications):
- Degree in Computer Science or Software Engineering
- 10+ years in software development and/or product management
- Proven experience with virtual assistant technologies, preferably IBM Watson
- Strong background in the domains of Employee Benefits and Retirement Solutions
- Extensive experience with agile development practices and a keen understanding of industry-standard development processes
How to Stand Out (Preferred Qualifications):
- Bilingual (French/English)
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