Bilingual Secured Loan Processor Specialist (French/English)

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of Canada’s Most Admired Corporate Cultures, one of Canada’s Top 50 Fintech’s and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001. goeasy operates two main business units: easyfinancial, our consumer lending business that offers secured and unsecured installment loans of up to $35,000, and easyhome, Canada’s largest merchandise lease-to-own company. It is our mission to provide everyday Canadians the chance for a better tomorrow by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

goeasy is seeking a highly motivated Loan Processor Specialist on the Secured team. Our Secured Specialists are the first point of contact in the Secured Personal Loan process.

What will you do as Loan Processor Specialist - Secured?

• Apply detailed knowledge and understanding of company policies.
• Grant approval applications in accordance with company policy or as delegated by the Risk and Analytics department.
• Provide rationale to branch managers regarding the loan review process and the analysis that took place for applications that are either approved or refused.
• Answer queries from sales staff pertaining to applications submitted for analysis and/or exception approval from the processing team.
• Pinpoint fraudulent documents during analysis and report these to appropriate departments and the processing unit.
• Match and validate application information such as income, paystubs, and credit ratings to make a final processing decision.
• Verify customers' requested loan amount is within qualified loan amount.
• Confirm property meets Go Easy’s guidelines.
• Review and approve appraisals, considered an asset.
• Issue final mortgage approvals.
• Adhere to policies/procedures to ensure audit requirements are met.
• Meet and maintain service levels as defined internally.
• Assist the Central Loan Approval Office in identifying training or process opportunities.
• Gather critical branch feedback to help transform and streamline processes.

What you need to work with us:

• Exceptional oral and written communication skills, as candidates will be dealing with the retail network.
• Strong attention to detail.
• Intermediate level MS Office, with emphasis on Excel and PowerPoint.
• A fundamental understanding of the mortgage origination process from application to close, considered an asset.
• Excellent problem-solving and multi-tasking skills.
• Ability to work a variety of shifts from 8:00 am to 10:00 pm and Saturdays on a rotational basis.
• A willingness to learn & be flexible.
• Bilingual (French/English) is required.

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Internal Candidates: Please reach out to Myriam Latraverse, Talent Acquisition Specialist, with any questions. To formally submit your application, please apply to the posting and include a written recommendation from your direct manager.