Bilingual National Underwriter

Monday, March 10, 2025

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

• Courage to Act. Do the Right Thing
• One Team. One Vision
• Think Long-Term. Ever-Evolving

POSITION SUMMARY:

Reporting to the Director Credit and Portfolio Management, the National Underwriter’s role is to make credit decisions on residential mortgage applications within the Bank’s credit policies and guidelines and regulatory guidelines (B20). The National Underwriter coordinates with various people; internal (mortgage coordinators, sales team) and external (appraisers) requesting additional information to assess and structure the mortgage and credit decision ensuring HomeEquity Bank’s standards are adhered. These standards contribute to the high quality of HomeEquity Bank’s mortgage portfolio.

The incumbent will possess excellent oral and written communication skills to present moderately complex concepts, make recommendations, discuss and explain underwriting decisions to management and internal sales partners.

Our ideal candidate is results oriented with a good understanding of the real estate market; and has superior organizational and analytical abilities to understand real estate market trends, demographics and industry lending practices.

MAJOR ELEMENTS OF THE ROLE:

• Adjudicate mortgage applications within established authority limits and in accordance to the Bank’s Underwriting Policy, Guidelines & Procedures and ensure due diligence is applied in all instances including full reviews of appraisals and title searches in a timely, efficient and accurate manner.
• Establish and maintain a positive relationship with the Internal Sales teams.
• Prepare and issue mortgage commitments with appropriate conditions.
• Escalate any credit exceptions to Team Lead and/or Management that are outside of the established authority limits.
• Interact with internal business partners for the collection and follow up of all required documents to satisfy the mortgage commitment conditions when required.
• Review and verify the accuracy of all required documents using sound due diligence and in compliance with internal policies and regulatory guidelines.
• Document clear and complete credit decision notes within the Bank’s system.
• Adhere to the Bank’s established Service Level Agreement (SLA).
• Escalate any suspicious transactions to Management, the CRO and/or the CAMLO.
• Miscellaneous duties and projects as assigned.

SKILLS AND EXPERIENCE REQUIRED:

• University Degree or Community College Diploma.
• 3+ years of mortgage underwriting experience is required, preferably at a Canadian financial institution.
• Excellent problem-solving and analytical skills.
• Strong attention to detail.
• Ability to manage and resolve conflict.
• Excellent verbal and written communication skills; in both French and English.
• Ability to work independently and within a team environment.
• Well organized and effective time management.
• Hybrid working environment.

WHY WORK AT HOMEEQUITY BANK?

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture – With People at the Centre

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024, Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally through a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks

HomeEquity Bank offers a competitive total rewards package that includes:

• Extended health and dental benefits.
• Employee & Family Assistance Program.
• Employer-Matched Group Retirement Savings Plan.
• Employee Share Investment Plan.
• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits.
• Employee corporate discount for GoodLife Fitness.

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.

• 200 Bay St., Toronto, ON M5J 2J1, Canada