Bilingual Mental Health Expert

Date : March, 07, 2025

Remote : Yes

Business Unit : Health

Department : Pharma Patient Solutions

Calian PSP is looking for a part-time, Bilingual Mental Health Expert (MHE)! This is a great, remote opportunity to work as part of a dynamic team! We offer flexible hours and competitive wages.

The MHE team will be responsible for reviewing documents and submissions made by claimants and by Correctional Service of Canada to inquire into and report to the Ontario Superior Court of Justice or to the Superior Court of Québec their findings and conclusions.

Responsibilities :

• Participating in any required orientation or training, including with respect to the Protocol, IT, and security requirements.
• Reviewing and evaluating claimants’ submissions, Department of Justice submissions, and Claimant’s Correctional Service of Canada file documentation filed in the database.
• Determining whether the claimant is considered to have had a Serious Mental Illness diagnosis which was reported to Correctional Service Canada and impacted the claimant as described according to the class definition.
• Completing reports with findings and conclusions respecting the claimant’s eligibility and any other harm identified in the Damages Grid included in the Protocol.
• Cooperating with the Administrator as required to facilitate the exchange of information and the delivery of reports to the Court and the Administrator within predetermined deadlines of receipt of a claim file, and other administrative matters, such as invoicing.
• Complying with all direction, guidance, and requirements issued by the Lead Mental Health Expert consistent with duties and obligations for the oversight and monitoring of the assessment process.
• Providing own office space, supplies, and resources as required to carry out roles and responsibilities included in the Protocol (such as a secure internet connection).

Qualifications :

• Must have current practicing registration (good standing) with the appropriate College / Association based on professional discipline and location.
• A person licensed as a registered nurse in any Canadian jurisdiction, with significant and recent experience in mental health.
• Ability to interpret and analyze complex clinical information, provide an assessment from written data, and render authoritative decisions using professional knowledge and experience.
• Must have specialized knowledge of psychopathology and mental and behavioral disorders, including aetiology and diagnostic processes (knowledge of DSM criteria and Serious Mental Illness), assessment of treatment needs, treatment modalities, and medical prognosis.
• Must have 2+ years of experience in the field of forensic health, correctional health, and/or the provision of psychiatric care.
• Adjudication experience with medically based disability programs is an asset. The work must be carried out from the Lead Manager / Expert’s place of business within Canada.
• Proficiency using computerized information systems, internet, Microsoft Office applications, and electronic spreadsheets is required.
• Bilingualism (French and English) is required.
• Ability to work independently.
• Excellent organizational skills.
• Excellent documentation skills and attention to detail.
• Self-motivated and proactive.
• Strong interpersonal and customer service skills to promote effective working relationships.
• Ability to maintain composure and function effectively under pressure.

About Calian PSP Ltd. :

Established in 2012, Calian PSP Ltd, formerly Alio Health Services, specializes in the management and implementation of comprehensive Patient Support Programs (PSP’s) that enhance the patient's experience throughout their treatment journey. We design customized programs that connect clients, patients, healthcare workers, and our dedicated team using a unique, proprietary software that ensures efficiency, adaptability, and excellent quality control. Our parent company, Calian, has a long-standing history of stability enabled by a strong corporate culture and overall commitment to exceed customers’ expectations. Calian has a four-segment structure – Advanced Technologies, Health, Learning, and IT and Cyber Solutions. The company’s unprecedented continued growth has been both organic and through acquisition. We are a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum. Our Canadian successes have allowed us to expand into new and exciting initiatives, both here and abroad. Together, we will continue to enhance patient care to positively impact the lives of people every day.