Bilingual Marketing & Programs Admin Assistant

Requisition #: 571018

Location: Mississauga, ON, CA, L4W 5G2

Career Area: Professional & Management

Job Description

The Marketing and Program Administrative Support (Bilingual) is responsible for providing administrative support to the marketing, programs, and operations team which includes but not limited to: managing accounts payables and receivables, portal content management, shipping and logistics, and MyVendor portal support.

What We Offer

• Extended benefits including health, dental and vision from the first day of employment
• Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
• Three (3) week’s annual paid vacation = 3 Personal Days
• Employee Recognition Program including Service Awards
• Diverse and inclusive workforce
• Aramark Scholarship Program for dependents of full-time employees

Job Responsibilities

Portal Maintenance (25%)

• Manages price lists uploads and maintains supplier contacts; ensures content is up-to-date.
• In collaboration with the marketing team, may be required to assist with maintaining other sections of the portal.
• Communicates price list updates to relevant stakeholders.

Event and Industry Management Support (25%)

• In collaboration with the program marketing lead, manages event website, including registrations and communicates registration updates to relevant stakeholders.
• Monitors emails received from CPS events and provides timely responses to suppliers (exhibitors), delegates, and vendors.
• Manages marketing or event-related materials, including banners, giveaways, supplies, etc. and arranges for shipping and/or distribution.
• Manages inventory of marketing supplies and ensures storage room is kept organized and clean.

Field Support & Engagement (30%)

• Manages ServiceNow tickets for Client Incentive Program EFT payments (specifically for Quebec).
• Monitors ServiceNow tickets and follows up with relevant stakeholders.
• Assists the operations team, as needed, in addressing support tickets related to MyVendor Portal registration.

Miscellaneous – Accounting, Reporting, etc. (20%)

• Monitors event attendance and engagement and prepares reports.
• Monitors portal activity and prepares reports.
• Manages accounts payables and receivables, including follow ups.

Qualifications

• Minimum three (3) years of administrative support and customer service experience.
• Above average computer skills, specifically in Microsoft Excel, Intermediate – i.e. ability to develop reports) and proprietary software.
• Excellent organizational and time management skills.
• Demonstrated ability to solve problems and attention of details
• Experience and demonstrated ability to work effectively in a matrixed organization.
• Strong communication skills, written and oral and must be able to communicate effectively in both English and French.
• Excellent oral and written communication, plus the ability to communicate with a wide range of people.
• Excellent customer service and client relationship skills.
• Self-directed, confident in his/her abilities, self-motivated and able to work effectively with little supervision and in a team environment.
• A results-oriented individual who can make a difference; an individual who takes initiative, makes things happen, accepts accountability and has a “can do” attitude; and has a sense of urgency.
• A strong value system, unquestioned integrity and good listening skills.
• Has perseverance and the ability to drive complicated projects to a successful conclusion.
• Ability to deal with ambiguity and effectively cope with change.
• Thrives on functioning independently with minimum supervision, and in a team environment.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.