Bilingual Human Resources Coordinator

Overview

It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

The Company:

OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. Our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our Vision – to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values are, Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation.

The Role: in Mississauga office 5 days

The Bilingual Human Resources Coordinator performs a range of HR administrative and coordinating duties in support of the HR function for their assigned client group(s). The duties include day-to-day support for benefits administration, health and safety, disability management, HR Compliance, vendor correspondence, and special project support.

Responsibilities:

• Cultivates a positive experience for employees by managing day-to-day inquiries for benefits, health and safety, leave of absence, and related areas.
• Administers benefits enrolment, changes, terminations, invoicing, reconciliation, administration, and general inquiries.
• Coordinates with our 3rd party leave management vendors to ensure accurate service levels, reporting, data tracking, communication, and employee follow-up.
• Assists with research, and response preparation for basic legislative inquiries and/or claims.
• Supports HR leadership through active participation in meetings and other project assignments.
• Identifies emerging issues or trends and escalates for HR Implementation and Compliance Manager.
• Supports with regular audits of internal processes and records to ensure compliance with company policies and legal requirements.
• Assists in the development and implementation of HR policies and procedures to support organizational goals and compliance.

Job Requirements:

• Bilingual in French and English mandatory.
• Degree in a relevant discipline such as Human Resources, Occupational Health and Safety, Disability Management, or equivalent work experience. Postgraduate diploma or certificate in Human Resources or related field preferred.
• 2-5 years of HR experience, ideally in retail, sales, or multi-unit operations.
• Excellent verbal and written communication skills.
• Highly organized and detail-oriented with strong time management and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Commitment to personal growth and continuous improvement.
• High level of personal integrity and a positive, supportive attitude.
• Ability to thrive in a fast-paced environment and work independently with support.

What we offer:

• A competitive base salary $50-60K plus bonuses and other perks
• 3 weeks’ vacation plus additional flex days
• Comprehensive benefits
• RRSP matching program
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
• A supportive workplace culture and work environment

If this sounds like you and you are excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation