Bilingual Disability Administrator II

Our client, a top insurance client in Canada, is looking to hire a French Disability Administrator for their team with a contract of 12 months, which is renewable and convertible. This role is Full Time Remote, i.e., the candidate can be located anywhere in Canada.

Responsibilities:

1. Process the Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so.
2. Review access requests meticulously and redact third-party information to avoid privacy breaches.
3. Handle emails in several group email inboxes.
4. Set up disability claims and/or handle follow-ups for claims.
5. Handle Client and Control Reports, issuing payments for vendor invoices.
6. Data entry (from claim forms to claims payment system - Navigator).
7. Email and/or print and send out correspondence to claimants, clients, or other stakeholders, ensuring that privacy protocols are followed.
8. Assist with new client onboarding - transfer of files.
9. New hire onboarding - Ordering IT equipment/access, coordinating with the manager of the new hire.
10. IT equipment ordering/support for existing employees.

Candidate Requirements/Must Have Skills:

1. 2-3 years' experience in data entry.
2. Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel.
3. Data entry experience (experience using Navigator claims system is a bonus).
4. Attention to detail and accuracy - candidate must be comfortable with data entry work.
5. Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines.

Nice-To-Have Skills:

1. Familiarity with medical terminology.
2. Prior insurance company experience.
3. Bilingual - Must be proficient in speaking and writing in both English and French.

If you are interested in hearing more about this role, please send your updated resume in MS Word format to priyanka2@ifgpr.com.