Bilingual Disability Administrator II

Pay Rate: $20 Location: Montreal QC Job Type: Contract Our client, a top Insurance client in Canada is looking to hire Bilingual Disability Administrator II for their team with a contract for 12 Months with potential conversion to Permanent depending on performance. Fully remote - open to anyone in Canada (must be able to work 9am-5pm Atlantic time zone).

Summary:
The main function of a Disability Administrator is to provide high-level administrative support by conducting research, handling information requests, and performing clerical functions.

Job Responsibilities:

1. Supporting Disability Case Managers with various tasks.
2. Providing front-line customer service via telephone.
3. Managing administrative duties and following up with claimants for disability paperwork.
4. Providing bilingual support for four phone lines.
5. Setting up new claims and maintaining outstanding documents for the claims.
6. Following up on outstanding documents for managers.

Candidate Requirements/Must Have Skills:

1. Bilingual - fluent read/write/oral in French and English.
2. Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
3. Ability to work independently and manage one's time.
4. Ability to keep information organized and confidential.
5. Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
6. 1-4+ years' experience in admin/customer service role.

Education: High school diploma or GED required.

If you are interested in hearing more about this role, please send your updated resume in MS Word format to Sakshi@ifgpr.com and mention the Bilingual Disability Administrator II in the subject line.