Bilingual CSR - Quebec

Salary:

Activity area: Industrial and manufacturing

Post category: Sales

Province: Quebec

Region: Quebec, Quebec and surroundings

We are looking for a Customer Service Representative for our partner specialized in the industrial sector. This person will be responsible for processing orders and maintaining strong customer relationships. This fully remote role requires managing various customer inquiries, providing product pricing, and delivery estimates efficiently. Candidates should possess solid product knowledge and excellent communication skills in both French and English.

Key Responsibilities:

• Manage and process customer orders and returns.
• Provide prompt responses to inquiries and ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

This position offers a regular weekday schedule and the opportunity to work within a dynamic team environment.

Skills and Qualifications:

• High school diploma or equivalent; customer service experience preferred.
• Proficiency in MS Office and CRM systems are advantageous.