Bilingual Associate Account Executive, Cardiopulmonary (Montreal/Quebec City)

Bilingual Associate Account Executive, Cardiopulmonary (Montreal/Quebec City)

Join us today and make a difference in people's lives!

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol “LIVN.” LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

The Cardiopulmonary Business Unit has a unique portfolio of leading cardiopulmonary products that are used to treat millions of patients worldwide. Through a complete range of cardiopulmonary equipment and disposables led by the world's #1 heart lung machine, LivaNova has been offering customer-centric integrated perfusion solutions for decades.

RESPONSIBILITY AND AUTHORITY

Independently accomplishes objectives and sets priorities. Primary/secondary sales contact with customers for the sale of company products.

PRIMARY ACTIVITIES

1. While not directly responsible for overall territory goals, the AAE is expected to be accountable for Sales Achievement of assigned goals - generate necessary sales activity to meet or exceed sales goals and achieve appropriate target sales prices. Track and analyze progress to Manage by Objectives “MBO.”
2. Territory Management - works with regional manager and account executive to prioritize accounts to determine coverage, assess opportunity and develop new business. Prepare weekly and monthly plans. Work with manager and/or account executive to track and analyze progress and trends. Assists with the preparation of the territory annual business plan.
3. Account Management – assists in maintaining account/customer profiles and account plans for key accounts. Work with manager and/or account executive to develop a consultative role to manage customer training needs, facilitate relationship building and provide necessary customer service. Track and analyze progress.
4. Selling – In conjunction with the AE’s territory plan, the AAE will make sales calls or generate other sales activities/account maintenance that achieve sales goals. Work with Regional manager and AE to evaluate and re-plan future contacts.
5. Administration/Internal Communications – adhere to budget and expense guidelines, adhere to company policies and communicate effectively with corporate and field personnel.
6. Will assist in facilitating customer training and support activities.
7. Conducts and/or co-facilitates in-service training.
8. Coordinates, directs, and delivers customer training programs and seminars on a regional and national basis.
9. Identifies and solves difficult and/or unusual customer problems, in a clinical environment, in a timely manner.
10. Performs ongoing market assessment of customer's technical needs and problems.
11. Develops and demonstrates expertise in customers’ operations, processes, and procedures to ensure their success in using LivaNova’s products and services.

ADDITIONAL ACTIVITIES

• Account Maintenance Activities
• Essenz Training and Installation assistance

TRAVEL REQUIREMENTS

This position may require extensive business travel of 40% or more of the time.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• Must be bilingual in French and English.
• Must have reliable transportation - This role requires reliable transportation for traveling to various locations as needed. A valid, active driver's license and access to a personal vehicle are necessary.
• Fundamental understanding of the Business's sales strategies and philosophies.
• Essential understanding of the Business's products and therapy applications.
• Basic sales techniques and selling skills.
• Basic understanding and support of the Business's values and customer approach.
• Ability to travel extensively.
• Effective team and team-building skills.
• Excellent communication and interpersonal skills, both written and verbal, as demonstrated by interactions with customers, team members, and feedback to corporate.
• Excellent and thorough follow-up in assignments, customer and corporate interactions, and team activities.
• Good knowledge in product sales and/or therapy applications.

DESIRED SKILLS AND QUALIFICATIONS

• Strong Communication skills
• Proficient in general computer skills to maintain a working knowledge of software used in the business.
• Works well in a team environment

LEVELS AND EXPERIENCE

• Bachelor's Degree in Sales or related field.
• 2-3 years related experience in the medical device industry, or clinical experience - preferably in cardiovascular (e.g., Perfusion, Cardiac Surgery, Cardiac Cath Lab, Cardiovascular ICU/Critical Care, etc.)
• Previous B2B sales experience required.

PAY TRANSPARENCY: The target base salary for this position ranges from $75K to $95K base + commission.

Our commitment to Diversity & Inclusion:

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent, and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment.