Benefits Specialist - Work from Home

Globe Life American Income Division is proud to be the only 100% unionized insurance company (Proud Member of UFCW).

We currently service over 48,000 labor unions, credit unions, and associations.

Additionally, we work closely with the International Union of Police Associations on the Child Safe Program, a unique initiative designed to expedite the Amber Alert process and enhance community safety.

Responsibilities:

1. Respond to customer inquiries via phone, email, and video chat.
2. Resolve customer complaints and concerns in a timely and professional manner.
3. Provide product information and solutions to customers.
4. Support the sales team with lead generation, data entry, and sales research.
5. Identify and escalate potential sales opportunities to the sales team.
6. Collaborate with internal teams to resolve customer issues and improve processes.

Requirements:

1. Excellent communication, problem-solving, and interpersonal skills.
2. Ability to work in a fast-paced environment and prioritize tasks effectively.
3. Strong computer skills.
4. Proficiency in Zoom.
5. Ability to work collaboratively in a team environment.

Why Join Us:

1. Competitive Wage.
2. Remote Work Advantage.
3. Residual Income, Bonus Pay.
4. Extended Health Insurance.
5. Flexible Schedule.