Beaumont 06 Dairy - Customer Service Rep - Part-Time

Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country is our sumptuous selection of everything edible. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, preserving cultures, and starting new traditions. Each of our stores is a market in the truest sense, a place to exchange goods, services, and ideas for those really into food.

Responsibilities

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety/sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and a focus on quality and Customer service.

Do you have a:

• HEART FOR PEOPLE... commitment to work hard to make sure People come first?
• HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
• PASSION FOR RESULTS... initiative to step up and do what needs doing?

We are looking for:

• High school diploma
• Communication and interpersonal skills
• Ability to work in a fast-paced environment

What is the work?

Stocking:

• Stocks and rotates items as needed
• Assists with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create/prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Customer Service:

• Provides superior customer service
• Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

Sales:

• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales

Food Safety/Sanitation:

• Cleans and sanitizes sales floor, display cases, prep areas, and equipment
• Properly handles and maintains the operation of all equipment
• Complies with departmental SOPs and store operating procedures

Minimum Requirements

• Minimum age 18 (mandatory)
• High school diploma (or equivalent)
• Completion of Company Orientation and Safety Training (upon hire)

Do you have what it takes to be a fit as an H-E-B Customer Service Representative?

• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Can you...

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs

Physical Requirements

Demonstrate the ability to lift and manage specified weights based on department:

• Beauty: Lift 30 lbs, manage in excess of 30 lbs
• Drugstore/General Merchandise: Lift 55 lbs, manage in excess of 65 lbs
• Grocery: Lift 65 lbs, manage in excess of 135 lbs
• Texas Backyard: Lift 65 lbs, manage in excess of 65 lbs
• Healthy Living: Lift 50 lbs, manage in excess of 50 lbs