BARTENDER - CULTURAL SERVICES

Job Description

JOB TITLE: BARTENDER - CULTURAL SERVICES

DEPARTMENT: COMMUNITY SERVICES

NUMBER OF POSITIONS: 5

JOB STATUS & DURATION: Part time

HOURS OF WORK: 24 hour workweek / shift work / variable hours

LOCATION:This position is located at The Rose Theatre which includes bars indoors, as well as outdoors on the patio during Garden Square events.

The Rose Theatre is a municipally owned, first class Performing Arts venue in the heart of downtown Brampton, a fast growing cultural destination. Opened in 2006, the state-of-the-art venue is designed with a main theatre that seats 868 patrons and secondary space that can be used simultaneously, accommodating up to 100 patrons. Garden Square, located outside The Rose, presents a variety of artistic, cultural and theatrical events for all ages free of charge.

HOURLY RATE: $17.43 per hour

JOB TYPE: Management and Administration

POSTING DATE: November 26, 2024

CLOSING DATE: May 30, 2025

AREA OF RESPONSIBILITY:

• Reporting to the Supervisor on Duty, responsible for professionally preparing and serving refreshments while providing excellent customer service.
• Provide a high level of front line customer service including greeting and engaging customers in product selection.
• Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales.
• Follow operating and drink and food preparation standards.
• Work with team to open and close service area following established procedures.
• Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures).
• Anticipate volume and prepare items to meet demand.
• Receive, check, and re-stock inventory as required.
• Maintain clean and safe work stations and equipment at all times.
• Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in confrontational situations.
• Maintain complete vigilance while on duty and be ready to respond to any emergency situation.
• Report all concerns, accidents and incidents to immediate supervisor and take appropriate action.
• Assist in special events.
• Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff.
• Attend meetings/training as required.
• Perform other duties as assigned.

SELECTION CRITERIA:

• Minimum 18 years of age.
• Smart Serve Certificate.
• Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre).
• Exceptional customer service and communication skills.
• Food Handler’s Certificate may be required.
• Current Standard First Aid / CPR C / AED from an accredited organization.
• Submit or agree to a Vulnerable Sector Criminal Record Check.
• Valid “G2” Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only).

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process may be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by May 30, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users.