bank teller

Accountable for planning, advising and completing audits of all types (key risk audits, defined procedures, project risk reviews and other special projects) and the delivery of high quality, professional, efficient, beneficial and risk-based audit services to assigned areas of the Company. The Senior Manager may have direct responsibility for one or more projects at the same time and may perform hands-on audit work to complete the project. Additionally, the Senior Manager has a strong influence on the development of staff and senior auditors. The Sr. Manager will specialize in Bank Audits.

Individual Accountabilities :

• Build effective relationships with management in assigned areas.
• Plan and lead audit projects reporting to the Director and AVP on progress.
• Lead projects within time budgets and target dates, reporting any timing problems or budget variances to Director and AVP.
• Understand the risks being managed by business unit; develop risk management objectives and audit programs to evaluate these risks.
• Lead audit staff assisting on projects and review completed files to ensure quality of work completed, and adherence to department and IIA standards.
• Prepare audit reports, including executive summary and rating of adequacy of risk management, making practical and value-added recommendations to improve risk management practices; audits reports are to be clear, concise and well-organized, and issued within departmental service standards.
• Present findings and recommendations to business unit management; resolve contentious issues and reach agreement on appropriate solutions.
• Follow-up on and track open audit issues until resolved.
• Provide on the job training and feedback to staff assisting on assignments and contribute to their development and performance appraisals.
• Use technology to improve the effectiveness and efficiency of the audit process.
• Coordinate work required to support external auditors.

Job Requirements :

• Minimum of 5 – 7 years of progressive work experience. Experience in Internal / External Auditing or equivalent business experience is beneficial.
• Good knowledge of risks within the Banking industry and regulations.
• Detailed understanding of business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and make value-added and practical recommendations.
• University degree plus a relevant professional designation is beneficial (CA, CPA, CIA, etc.).
• Knowledge of the data analysis tools is preferred.
• Knowledge and understanding of Internal Audit professional standards.
• Strong interpersonal skills and ability to effectively communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others.
• Ability to balance multiple priorities and projects, and meet deadlines. Ability to work independently and direct the work and development of others.
• Commitment to quality and results oriented.
• Leadership skills in completing the audit assignment supervising staff members.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you :

• Values-first culture.
• Boundless opportunity.
• Continuous innovation.
• Delivering the promise of Diversity, Equity and Inclusion.

We foster an inclusive workplace where everyone thrives.

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

Manulife is an Equal Opportunity Employer

At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.