Assurance Learning Compliance Manager - 1 Year Contract

Location: Toronto

Other locations: Primary Location Only

Requisition ID: 1553182

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

The Assurance Learning Compliance Manager (CM) will lead the compliance efforts within the Assurance Learning Team collaborating with various stakeholders to facilitate continuous learning and professional development. The CM will be responsible for overseeing and ensuring compliance with all learning and development and academic integrity requirements within the Assurance practice. This role involves developing and implementing compliance strategies, monitoring adherence to regulatory standards with a focus on reporting, managing increased learning volumes, and ensuring adherence to ISQM1 controls. This role is critical in establishing and managing frameworks to meet the growing demands of the Assurance practice, including the development and deployment of new training plans and monitoring compliance with accreditation requirements. This role needs to effectively balance working very independently while applying a consultative approach to address business needs with the right team members on a regular basis.

This role works with and reports to the Assurance Learning Leader (ALL) to manage compliance and regulatory reporting, handling learner and stakeholder inquiries. This role also has oversight over a group of learning specialists and coordinators.

A focus on adhering to controls, learning compliance monitoring and reporting is the foundation of this role. Overtime may be required near project deadlines and if events are being coordinated.

The location of this position is open and being bilingual (English & French) is not mandatory but an asset.

Key Responsibilities:

• Develop and manage a compliance framework to address regulatory reporting to PCAOB, CPAB, and ISQM1 controls. Including maintaining records of learning activities and compliance documentation.
• Monitor and report on compliance with mandatory learning requirements, identifying gaps and recommending solutions.
• Stay abreast of changes in regulations and industry standards, adjusting compliance strategies as necessary.
• Collaborate with the Assurance Learning Deployment and Content Assistant/Associate Directors to integrate compliance requirements into training programs and curricula.
• Help learners understand their accreditation and learning requirements.
• Working with the Assurance Learning Leader to generate accurate and timely reporting to support local office compliance metrics, Global Assurance Learning reporting, regulatory responses, and ISQM controls Assurance practice wide.
• Manage and support the growth of service delivery accreditation requirements across sub-service lines.
• Address the needs of the Assurance practice workforce, including managing rotators into the Assurance practice and onboarding experienced hires and those returning from leave.
• Oversee the use of offshore resources for compliance management and reporting, ensuring proper and timely assignment of learning and response to learner queries.
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

Teaming and supervision:

• Oversight of the Learning Service Specialist (LSS) and Learning Coordinators (LC) in the compliance monitoring of all learning events, webcasts, and eLearning.
• Collaborate with Professional Practice, LMS Support Team, Experience Management, Talent Team, and CPA Team nationally on a routine basis.
• Work collaboratively with the Talent Development & Learning team to share best practices and achieve consistency in application of learning policies.

Reporting and compliance:

• Manage and review the timely completion of level-based learning compliance databases, deadlines, and non-compliance communications, including year-end non-compliance performance reviews.
• Manage adherence of the Assurance practice with Globally required learning minimums.
• Ensure adherence to established quality controls and documentation standards (ISQM1), completeness, and accuracy of reporting.
• Manage all stakeholder reporting expectations including inputs to the Assurance Quality Scorecard, Global and CPAB/PCAOB regulatory reporting.
• Support BRIDGE submissions as required.

Knowledge and skills requirements:

• Expert level in Microsoft Excel, Power Query and Power BI.
• Proficient in MS Teams, Office 360, SuccessFactors and SharePoint.
• Displays a strong knowledge of the practice.
• Exceptional project management, communication, and organizational skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Excellent analysis, critical thinking and design skills and the ability to conceptualize and strategize business objectives, able to exercise judgement in non-routine situations.
• Receives general direction rather than supervision. Work is reviewed for results achieved.
• Works well in teaming and collaborative environments. Positive, constructive, team-work attitude.
• Proven ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel at higher staff levels and support staff.

What we offer:

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY:

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world:

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams