Assurance Learning and Development Program Manager

A career in Learning and Development, within Business Enablement, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

Meaningful work you'll be part of

As an Assurance Learning and Development (L&D) Program Manager, you'll work as part of a team of problem solvers, helping to solve business issues and deliver high quality client service and operational efficiency.

Responsibilities include but are not limited to:

1. Build and manage relationships with key stakeholders from the business (e.g., Assurance Risk & Quality, Strategic Change, Risk Assurance Services, etc.), Human Capital, Resource Management, local offices, global teams, and others. Leverage these relationships to share ideas, best practices, and content.
2. Identify learning needs and develop suitable strategies and solutions in consultation with Program Sponsors, Subject Matter Experts (SMEs) and L&D colleagues.
3. Ensure critical success factors and project risks are identified and managed proactively (e.g., training needs analysis performed, specific learning objectives identified, target audience and instructor profile determined, etc.).
4. Collaborate with SMEs to develop course content using appropriate instructional design and digital learning platforms.
5. Develop and execute implementation plans for assigned programs, including budgeting, scheduling, communications, curriculum set up, enrollments, translation, evaluation, and project management.
6. Manage instructor requirements, facilitate instructor skills, and deliver train-the-trainer events.
7. Provide periodic onsite management of new programs as required.
8. Support L&D compliance & remediation activities and process improvements & automations.
9. Coach, manage, and develop others (e.g., L&D project specialists, shared services staff, etc.).

Experiences and skills you'll use to solve:

1. Prior experience developing/delivering audit/accounting training programs.
2. CPA, CA designation.
3. Strong consulting skills for effective communication and stakeholder collaboration.
4. Strong project management, problem-solving, and interpersonal skills.
5. Understanding of business strategy and how they translate to L&D priorities.
6. Ability to exercise judgment and involve stakeholders appropriately.
7. Use logic, creativity, automation, and innovation in learning strategies/solutions.
8. Manage and prioritize multiple projects, meeting tight deadlines.
9. Understanding of adult learning theory and instructional design.
10. Supervisory and facilitation skills.

Why you'll love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.