Associate Insurance Advisor

HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEUR mindset to join our team!

We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamwork environment. Whether you’re just starting out in insurance or a seasoned veteran, HUB can take you to your next career goal.

We are Proud to Offer

• Competitive compensation
• Comprehensive tuition financing and career-related training and development
• Company matching RRSP contributions
• Customizable flexible benefits options for you and your family
• We promote work-life balance through flexible scheduling and hours
• A progressive employee assistance program through LifeWorks
• Mental and physical wellness initiatives
• HUB Cares: we are a company that gives back and is active in the community
• Mileage reimbursement for vehicle use (if applicable)

The Opportunity

As an Associate Insurance Advisor in the Commercial Insurance Division, you will provide exceptional administrative support for the Commercial Sales Team. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Still Creek location in a Regular Full-Time position.

Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants, and other amenities nearby.

The Responsibilities

• Delivers exceptional customer experience to internal and external customers
• Demonstrates commitment to teamwork by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts
• Acts as primary Customer Service Contact in the absence of Account Executive/Account Manager
• Responds to customer requests directly, submits information to appropriate insurance companies, and binds coverage where appropriate
• Prepares proposals, rate sheets, customer correspondence, certificates, and invoices as per agency standards
• Prepares cover notes on accounts marketed by the production team
• Processes all documentation according to Hub workflows
• Assists Account Executive/Account Manager with managing Account Receivables
• Reviews and manages Account Reconciliation with the Accounting Team
• Reviews and prioritizes all assigned tasks on a daily basis including company mail, emails, abeyances/activities
• Reviews and ensures accuracy of policy documentation from insurers

The Requirements

• Level 2 General Insurance License
• Industry experience, preferably a minimum of two years working in a commercial insurance division
• Client service focused with exceptional client service skills
• Excellent insurance product knowledge
• Strong attention to detail and accuracy
• Thrives in a fast-paced environment and demonstrates strong initiative and sense of urgency to get things done
• Proficient in Microsoft Word, Excel, and Outlook

Asset experience that will make you stand out:

• Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)
• EPIC, Policy Works, CSR24, and Certificate Exchange experience an asset
• Accounting experience is an asset

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impacts those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department: Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Associate degree (2-year degree)