Associate Director, Global Equities Production Services Delivery

Job Summary

Job Description

What is the Opportunity?

This role reports to the Director, Head of Global Equities and FX Trading within the Production and Risk Services (PRS) team in Quantitative and Technology Services (QTS). As part of this team, you will be responsible for driving technology delivery and governance across Global Markets. This role will act as a central point of contact for QTS, Technology Infrastructure, and Business partners to optimize our infrastructure estate and ensure technology excellence.

What will you do?

• Liaise with QTS and Technology Infrastructure to address business needs, drive key initiatives, and sound environment management.
• Drive execution of infrastructure initiatives and provide regular program updates to stakeholders.
• Direct continuous improvement of services and processes to improve operating environment.
• Identify and evaluate technical solutions to address tactical or strategic needs.
• Work to improve DR strategy and improve resiliency.
• Build and maintain strong relationships with technology teams and business partners.
• Proactive management and governance of our technology investment through a systematic metrics-based approach to drive improved scalability, performance, and efficiency.
• Partner closely with development teams from early in the development lifecycle to ensure connectivity and shared objectives to build more resilient and supportable platforms.
• Proactively identify and implement procedures to manage operational risk and control deficiencies, escalating any risks in a timely manner.
• Takes initiative in other infrastructure programs within QTS, such as server virtualization, cost efficiencies, vendor management, and other ad hoc items.

What do you need to succeed?

Must have:

• 5+ years of experience in a complex, global capital markets organizations.
• Experience with large technology infrastructure programs (ex. Data Center Migrations), coordinating across Application Development teams and Technology Infrastructure partners.
• Excellent analytical skills – proven experience conducting data analysis/discovery/aggregation as a foundation to providing meaningful analysis and management reporting to facilitate business decisions at a senior management/executive level.
• Excellent proficiency with MS Office Programs (Power Point, SharePoint, Excel) and Tableau.
• Excellent written and verbal communication skills.
• Ability to influence and lead technical discussions.
• Solid working understanding of Linux.
• Detailed and broad knowledge of the CM business particularly within Sales & Trading, algorithmic electronic trading, etc.
• Proven ability to lead and deliver results under pressure.
• Well versed in networking protocols and topologies.
• Translate business requirement into IT solutions.
• Solid project management skills.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.

#LI-Hybrid

#LI-Post

#TECH PJ

Job Skills

Customer Service, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System and Console Operations, System Applications, Systems Software, Technology Infrastructure Management, Technology Investments, Technology Services.

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-03-27

Application Deadline: 2025-05-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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