Associate Director - Client Analytics QA Lead - Halifax

What is the opportunity?

The RBC Team is hiring for a QA Lead role within QTS Team. As Quality Assurance Lead, you will be responsible for the Quality Assurance of a suite of business critical and complex applications, understanding both front and back-end of the applications. The technology platform spans the breadth of Windows and Linux platforms, .Net / Java environments.

What will you do?

• Assess QA maturity of the team and drive implementation of concrete actions to improve and enhance our QA maturity.
• Lead a team of QA testers and engineers in timely delivery of releases and QE improvement and transformation initiatives.
• Create test plans, test cases and test scripts based on complex requirement documents and business User Stories.
• Develop and maintain automated test suites using test automation tools. Execute test cases (manual/automated), document test results and raise defects whenever necessary.
• Be responsible for component or end-to-end tracking of issues, as required. Work with JIRA, Confluence, qTest for test case management, defect management, test reporting and other functions.
• Participate in defect triage and Scrum meetings. Test new technologies and system functionality to ensure business acceptance, user acceptance and system integration.
• Effectively collaborate with team members, stakeholders and business partners from initiation to close by using strong communication, rapport building and other stakeholder management techniques; work closely with Business Analysts, Product Owners & Software Developers to develop a deep understanding of our products, challenge status quo, and identify new test cases; manage and collaborate with team members in remote settings. Monitor and maintain adherence and compliance to quality standards on an ongoing basis.
• Continually enhance your own skills and build knowledge in all aspects of the organization, the business and information systems.

What do you need to succeed?

Must-have:

• 10+ years of total experience in QA, with 3+ years of QA Lead experience and 5+ years of hands-on QE Lead experience; 5+ years of experience working in a variety of environments (cloud, distributed and mainframe, business workflows and services/APIs, databases) and supporting business.
• Good knowledge of QE Processes, Testing Life Cycle, SDLC and Defect Management processes for application testing, development and support; strong SQL knowledge and experience working with databases such as SQL Server, using SQL involving joins, conditions, aggregate clauses.
• Experience in a variety of test automation frameworks/tools e.g., (Robot Framework and others) and script development using scripting languages (e.g. Python, Perl, Bash, shell scripting, etc.); hands-on experience in developing testing strategies, executing manual/automated test cases and reporting to senior management for complex multi-application system integrations.
• Knowledge of industry practices with focus on Agile, DevOps, environments and test integration; QA related certification. E.g. ISTQB, Agile testing, etc.
• Excellent communication skills and effective negotiation skills.

Nice-to-have:

• Computer Engineering, Computer Science, degree/diploma, Finance & Technology background or equivalent experience.
• Financial product knowledge.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.

Job Skills

Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, Installation Support, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing.

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.