Associate Clinical Representative, Spine - Windsor

Work Flexibility: Field-based

What you will do:

As an Associate Clinical Representative, you will work directly with Senior Sales Representatives for Spine to coordinate daily surgical case volume coverage, instrumentation needs, and after-hour call support for end users. The Associate Clinical Representative will assist with in-servicing, product demonstration, and surgery support for all Spine products being utilized within their territory. This will include handling all customer questions and requests and providing detailed information on the technical features and proper use of Stryker instruments and implants.

• Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation.
• Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance.
• Assist with the arrangement, delivery, and confirmation of Stryker products that are used in surgical cases across multiple hospital sites and specialties as per guidance from Senior Sales Representative.
• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker Products.
• Must be service-oriented, a good communicator, professional, possess good relationship-building skills, and be adept at prioritization and time management.
• Keep senior sales representatives and sales management informed of surgical volume trends or changes and competitive activity on a regular basis.
• Solves product problems for customers in an expeditious fashion.
• Has authority to recommend and initiate preventative and corrective action regarding product non-conformances and quality system activities.

What You Need

Required:

• University Degree in Science, Kinesiology, Biomedical Engineering, or a health-related discipline.
• Human anatomy courses or training.

Preferred:

• 2+ years in an outside sales role, dental sales, or operating room experience.

Additional Information

• Must be available for after-hours operating room support as communicated by customers.
• Must be able to travel (ground and air) to support territory responsibilities as well as company-related duties and obligations.
• Internal applicants with an equivalent combination of education, experience, and performance over time at Stryker will be considered.

Travel Percentage: 30%