Associate, Client Services

Who are we?

Prospects solutions by Corelogic offers two of the most essential productivity and marketing tools that real estate agents rely on every day: real estate CRM and mobile real estate search. Our CRM makes it easy for real estate professionals to grow their business. It's an indispensable tool that manages more than 900 million customer relationships. Our mobile real estate search tool allows brokers, their prospects, buyers, and sellers to access over 22 million real estate listings from their phones and tablets. We have over 300,000 unique users in North America and that number continues to grow rapidly!

If you’re ready to join a dynamic team developing and innovating premium real estate software solutions, contact us!

What we offer:

• A casual and collaborative work environment within a cool team!
• A culture focused on personal development, where opinions and ideas are valued.
• A significant voice and influence on technical decisions.
• Professional development including regular team "lunch & learn" and access to training on LinkedIn Learning.
• Wellness programs to support your mental, physical, and financial health.
• State-of-the-art equipment and tools.

Your responsibilities:

• Provide professional assistance to our customers by phone and email.
• Resolve any level 1 technical problem related to the software.
• Provide information on our products and services.
• Provide information on our promotions.
• Provide suggestions on how users can best benefit from our products.
• Carry out tests on our products to ensure that we are effectively troubleshooting potential issues.
• Keep the database up to date.
• Provide support for our development team by testing new product features and bug fixes.

Job Qualifications:

Must-Haves:

• Computer support training/diploma OR 2+ years of experience in customer service, technical support, and applications.
• Knowledge of computer systems (Windows and Mac) as well as mobile systems (iOS and Android).
• Excellent communication skills in FRENCH and ENGLISH both verbally and in writing.
• Ability to learn quickly and easily.
• Ability to manage stress in a dynamic environment.
• Excellent interpersonal skills.
• Knowledge of the real estate industry (Good to have).

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative, and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Equal Opportunity Employer Statement:

CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status, or disability. CoreLogic maintains a Drug-Free Workplace.