Assistant Technical Manager

Job Description

Catfoss Recruitment Ltd are currently in partnership with a globally respected company that is looking to recruit an Assistant Technical Manager / Technical Product Manager on a permanent basis to their expanding team.

Our client is an established leader in innovative communication technology. They provide on-site solutions including paging systems, two-way and digital mobile radio systems, critical alarms, staff paging, waiter-call systems, call button solutions and Gen2 messaging software. Their solutions are found in 5-star hotel chains, investment banks, household-name retailers, super-yachts, football stadiums, global restaurant groups, universities, and many other industries and sites around the world.

We are looking for a qualified Electrical/Electronic Engineer to act as the Subject Matter Expert for our products and solutions, serving as the liaison between our Technical/R&D Manager and the Production, Sales & Marketing, and Operations departments. This person will become the Technical Manager's proxy and will be the first point of contact with Production for the introduction of new products, improvements, changes in build or configuration, quality assurance etc.

Assistant Technical Manager / Technical Product Manager - Roles & Responsibilities:

This is a varied role which requires both deep electrical engineering knowledge as well as people-management experience. Responsibilities include:

1. Own the interface between the Technical and Operations Departments, ensuring successful integration of technical improvements, new products, programming updates etc into Production.
2. Assist the Technical Manager with all new software and hardware products to be operationally assessed as part of technical sign-off procedure.
3. Creation, delivery and control of technical documentation and procedures.
4. Perform regular inspections and assessments to ensure quality control / assurance standards are met.
5. Provide in-house technical support for Sales, Marketing, 2nd-line Technical Support, Field Engineers and Production.
6. Deliver training to improve technical understanding and introduce new products.

Assistant Technical Manager / Technical Product Manager - Professional Attributes:

1. Strong technical aptitude: ability to convey build & installation process to Production and Installation Engineers.
2. Ability to collaborate and communicate effectively with technical and non-technical colleagues and company leadership.
3. Demonstrated capability to learn new practices quickly and efficiently.
4. Leadership and vision in managing staff, projects, and initiatives.
5. Commitment to high standards and a diverse workplace.
6. Excels at operating in a fast-paced environment.

Assistant Technical Manager / Technical Product Manager - Experience:

1. Understanding and hands-on capability of RF technology, paging systems, two-way radio systems and IT hardware /software solutions.
2. Experience in electrical/electronic production process and best practices.
3. Experience working in an ISO-certified environment.
4. At least 4 years in a similar role, with at least 2 years in a supervisory position.

Assistant Technical Manager / Technical Product Manager - Professional Qualifications / Accreditations:

1. Minimum HND in Electronic Engineering (or equivalent).
2. Electrical awareness/qualification (ECS is desirable).

Commutable from Watford, Borehamwood, North London, St Albans, Welwyn Garden City, Stevenage, Luton, Hemel Hempstead etc...

Please apply ASAP.