Assistant Store Manager - Keele

Overview

Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management to manage, maintain, and supervise day-to-day retail operations activities at the retail store location.

Responsibilities

Sales Associate Support:

• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
• Support SM and team members and provide positive and constructive feedback for professional growth.
• Assist SM and all team members on work procedures and policies to ensure understanding of job requirements.
• Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among the team.
• Be accessible and responsive to all team member questions, suggestions, and concerns, helping to resolve conflicts.
• Lead by example and work with staff to handle circumstances in a high-volume retail store.

Sales and Customer Service:

• Utilize customer and team member feedback to implement changes that improve the customer experience.
• Track employee and store sales daily to ensure optimal performance.

Daily Store Operations:

• Maintain store compliance with all local, state, and federal regulations; organize and communicate all required reporting and paperwork.
• Assist SM(s) with inventory, sales, and compliance audits.
• Perform all daily opening and closing procedures.
• Ensure that the sales floor is adequately stocked at all times.
• Coordinate with management and senior leadership for daily/monthly/yearly inventory audits and reconciliations.
• Log and dispose of all expired/damaged/returned products according to regulations.
• Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices.
• Provide daily correspondence via email and manager’s log with team members as needed.
• Comply with all HR policies, including confidentiality and non-disclosures.
• Maintain a clean and organized work environment.

Qualifications

• CannSell license from AGCO.
• Clean Criminal Background check.
• 4-5+ years of retail management experience.
• Possess or ability to obtain Cannabis Retail Manager License from AGCO within the first month of employment.
• Proficiency in Microsoft Office.
• Experience managing in a unionized environment.
• Sound knowledge of cannabis plants and different strains of cannabis.
• Knowledge of standards of cannabis retail stores set by AGCO.
• Knowledge of local and state laws and regulations pertaining to retail cannabis.
• Achievement-oriented and hardworking.
• Must successfully pass an extensive background check.
• Organized, flexible, and empathetic.
• Detail-oriented and proactive.
• Excellent leadership and management skills.
• Strong time management and prioritization skills.
• Ability to multi-task in a fast-paced, high-volume environment.
• Strong communicator who can present ideas clearly.
• Strong problem-solving and decision-making skills.
• Entrepreneurial, collaborative, and possess a positive attitude.
• Knowledgeable about the cannabis industry and its policies and laws.
• Ability to work nights, holidays, weekends, and at different locations.

Why You Should Apply:

• The opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience, and learning.
• Unlimited bonus earning potential.

Additional points: The job posting reflects the general details necessary to describe the principal functions and duties required for proper evaluation of the job. Additional duties, responsibilities, and qualifications may apply.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit: CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely built around the cannabis consumer, with wholly diversified and fully integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 183 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering, and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

Brands: High Tide’s industry-leading and consumer-facing brand roster includes Queen of Bud, Cabana Cannabis Co, Daily High Club, Vodka Glass, Puff Puff Pass, Dopezilla, Atomik, Hue, Evolution, and more.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de, and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps the cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023, and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.