Assistant Store Manager

Benefits
Casual dress
Company pension
Employee assistance program
Extended health care
Flexible schedule
RRSP match

Full Job Description
The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, executing daily operational tasks, and ensuring compliance with company policies and procedures. The Assistant Store Manager ensures that company rules and regulations are explained, understood, and followed by all team members, that inventory counts are done promptly and precisely to ensure proper resupply of goods, and that established merchandising practices are followed. The Assistant Store Manager is responsible for the recruitment and training activities of new employees.

Why Join Our Team?
Stimulating and diverse working environment;
Competitive compensation, bonus plan, and benefits package;
Company matched pension plan;
Tailor-made training program and integration process;
Opportunity to continue to develop retail and management skills and pursue a career within the company.

Daily Tasks (but not limited to):
Assisting the Store Manager in daily operations and staff management;
Helping with store merchandising, shelf stocking, and boxing and unboxing daily shipments;
Providing exceptional customer service and resolving escalated issues;
Training, coaching, and developing employees;
Performing cash management, store opening, and closing duties as needed;
Assigning tasks to the team;
Ensuring store safety and cleanliness standards are maintained;
Conducting managers on duty tasks: making sure daily breaks, time, and attendance are taken;
Conducting regular performance evaluations and providing feedback to staff;
Ensuring adherence to company policies, procedures, and safety standards;
Implementing and maintaining visual merchandising standards based on company strategy;
Responsible for the hiring and performance management process.

What Do You Need to Succeed?
Minimum of two (2) years’ experience in the retail industry;
Minimum of two (2) years’ experience in a team management position;
Open availability required (day, evening, weekend);
Ability to efficiently organize time and manage priorities;
Good leadership, communication, and decision-making skills;
Ability to multitask, prioritize, and work in a dynamic, fast-paced, and high-volume environment.

Job Types: Full-time, Permanent

Additional Pay:
Bonus pay

Schedule:
Monday to Friday;
Weekends as needed.

Experience:
Team management: 2 years (required);
Retail management: 2 years (required);
Work Location: In person.