Responsibilities include, but are not limited to the following:
Essential Duties and Responsibilities - Client & Service Expert:
Development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients.
Partner with SM to develop business-driving initiatives that build repeat business or attract new customers to the store, i.e., events and marketing opportunities.
Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
Ensure team is compliant with all clientele standards and thank you note program.
Ensure all associates complete the sales training program.
Proficient in Windows-based software such as Excel, Word, and Outlook.
Physical Requirements:
Available to work store schedule, as needed, including evenings and weekends.
Standing for extended periods of time.
Able to safely lift boxes up to 40 pounds.
Comfortable climbing ladders.
Education and Experience Required:
Minimum 3 years management experience in a comparable retail environment.