Assistant Property Manager

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development, and its team of dedicated professionals.

We are currently searching for an Assistant Property Manager to join our Bow Valley Square Team in Calgary.

Scope:
Reporting to the Property Manager, in this role, you will support the property management team in the day-to-day operation and management of Bow Valley Square which will include:

Tenant Relationship Management

• Assist in establishing and maintaining world-class tenant relations;
• Establish ongoing relationships to understand tenant needs, concerns and contribute to resolutions;
• In conjunction with Operational teams, conduct property inspections with the intention of identifying maintenance issues or safety concerns that could negatively impact the tenant experience;
• Maintain the tenant manual and coordinate quarterly updates, as well as supporting the education and enforcement of policies and procedures;
• Maintain vacant suites to a high standard and assist the leasing team as required;
• Prepare tenant memos as required;
• Other duties as assigned;

Property Administration

• Assist with the oversight of the Property Administration team to ensure accurate and timely tenant documentation, billings and collection of receivables;
• Assist with timely distribution of annual pre-bill and year-end billings;
• Assist with the review and first approval of lease related payments: work orders, cheque requisitions for tenant incentive/leasehold improvement allowance, payment of broker commissions;
• Assist with ESG initiatives including BOMA Best and LEED;

Reporting

• Assist with coordinating all aspects of the multi-year budget preparation and forecasting;
• Coordinate the preparation of monthly reports;
• Manage and forecast admin budget/non-recoverable expense, conduct monthly variances reporting on operating accounts;

Marketing, Event and Communication Management

• Create and submit annual Marketing and Communication strategy to Property Manager for review and approval;
• Ensure all marketing efforts are aligned with the property objectives;
• Manage the retail promotional fund;
• Liaise with retail tenants to execute marketing initiatives;
• Support the concierge and tenant amenity coordinator as required.

To succeed in this role, you have:

• Post-secondary education;
• Completed or working towards an industry designation (RPA, FMA);
• A minimum of 2 years’ experience in office and retail property management;
• High competency in Microsoft Office, Excel, and Canva;
• Strong ability to multi-task in a fast-paced environment and work well under pressure with multiple competing deadlines;
• Proven ability to work in a dynamic, fast-paced environment;
• Self-motivated individual with a strong work ethic and a high level of attention to accuracy and detail;
• Excellent interpersonal, verbal and written communication, problem solving, presentation, negotiation, and conflict resolution skills;
• Flexible attitude towards a variety of work tasks as required in a small working group.

If this sounds like a role suited for you, please submit your resume.

While we greatly appreciate all applicants, only those selected for an interview will be contacted.