Assistant Manager in Training

Pay starting at $20.25/hr,plus incentives.

Two years of retail/service industry management experience or equivalent leadership experience is required.

We are proud to only promote from within for our top levels of management and focus on internal promotions for many other positions. Starting your management career with us today opens the door to many opportunities within a fast-growing company.

2023 APEX Training Award Winner!

Trainingmagazine’s Training APEX Awards are a worldwide ranking of organizations that excel at training and human capital development.

Assistant Manager in Training

Position Summary

The Assistant Manager in Training works with the General Manager to lead and develop the Associates and Shift Managers at their location while providing an outstanding experience for all customers. Assistant Managers are expected to inspire their teams to ensure we execute the Mike’s Purpose and deliver on our Team Member Promise while maximizing profitability. The Assistant Manager will be capable of running the location in the absence of the General Manager.

Primary Responsibilities

• Execute the Mike’s Purpose and deliver on our Team Member Promise. This includes being a “role model” for our associates’ behavior and performance.
• Customer Satisfaction. Doing what it takes for all customers to leave satisfied, including maintaining acceptable wash quality, staffing, and professionally handling customer complaints.
• Operations Management. Ensuring your location is always operating up to all Mike’s Carwash standards and guidelines, assisting the General Manager in accomplishing location goals, managing detergent costs and inventory, and staffing.
• Associate and Management Development. Serve as backup to the General Manager in the hiring process of new team members and ongoing development of the entire team.
• Property and Equipment Maintenance. Assisting your General Manager in maintenance and repairs at your location, completing OPEX checklists, and maintaining cleanliness.
• Personal Development. Participate in a structured management training program.
• Complying with all company policies and procedures.
• Completing all other duties as assigned.

Required Work Schedule

• Must work all scheduled shifts.
• Must work at least five days and 40 hours each week, including every other weekend.
• Have the capabilities to close at least two nights each week.
• Have the capabilities to open one morning each week.
• Work a full schedule the week leading up to Christmas.
• Ability to transfer between stores within market.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the employee to communicate verbally and in writing, hear at a conversational level, use vision for depth perception and to distinguish between basic shades and colors. The employee will continuously be required to stand or walk and will occasionally be required to sit, stoop, reach, and/or twist at the waist while rotating.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will occasionally be required to work with machinery and continuously work outdoors in varying temperatures.

Performance Factors

• Customer Focus: Consistently places a high value on customers.
• Decision Making: Demonstrates an ability to make difficult decisions in a timely manner.
• Empathy: Identifying with and caring about others.
• Flexibility: Responds promptly to shifts in direction.
• Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems.
• Resiliency: Continues toward goals in the face of difficulty.
• Teamwork: Respects team members and their individual perspectives.

Minimum Qualifications:

• Reasoning and Development: Ability to deal with practical problems.
• Mathematical Development: Ability to score an 80% on our Money Handling Skills Assessment without a calculator.
• Language Development: Ability to read product manuals and reports, using understandable English.

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